The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Great product, great service from ordering to delivery
I ordered item for Peggy's 80th birthday, I know she will appreciate the engraving on it. Efficient service, great end product! Check out the website if you need something for anyone who literally has everything.
Very reliable
I am very pleased with the service from the Trophy Store and would be happy to recommend them.
Great trophy at a great price and delivered timely.
Trophy was delivered as promised (which was very quick) and of a good quality at a reasonable price. Can't ask for anything else.
All as described.
Good product, easy ordering and delivered quickly, can't really ask for more.
Fast, Polite and good value
Called to check delivery times, and was treated curteously and efficiently. Dates were explained, Ordered that day, delivery within 3 days.Would recommed and use again.
Marvellous medals
After speaking on live chat then speaking to store direct to order my medals the service was outstanding.Good quality kit and timely delivery.
Fantastic Service
Ordered for the first time, but had a few questions before ordering. Loved being able to use the on-line chat to discuss options and even after placing my order, when I needed to make a small change this was sorted for me with no problems. Items arrived quickly and are lovely. Very pleased
TOP SERVICE
Good selection of trophies and top service. Needed it quick for a late arranged competition, order was done quick also was the dispatch and delivery. The delivery time was given by email and was there in that time aswell. Would use these again and recommend to friends and family.
excellent service
easy to order, delivered quickly, great product - would very much recommend
Outstanding Service Every Time
I continue to be impressed by the Trophy Store. We get the trophies for our club there every year. Prompt knowledgeable service, we never have a problem or issue.I always worry about getting the order wrong - its so important, but the staff are so helpful and ensure that we always get exactly what we need.Just got the Silver Salver for a special commemoration this year - absolutely stunning.Thanks guys!
What it says on the tin!
Really quick service, and great trophies, would recommend to anyone and will use again!
Exceptional service and worth every penny!
I was just looking for an early Christmas gift for my boyfriend, I didn't know where made trophies for any occasions or if such a website existed, so I just typed in Google 'trophies to buy' and the Trophy Store was listed! the timescale for the delivery is 5-7 working days, ( I wasn't in any hurry for the trophy) but it came 2 days after I ordered it, which I thought was exceptional service and the trophy was beautifully made and worth what you pay! I will definitely be recommending the Trophy Store to others!!
Fantastic
Always sceptical of using a new online service especially one that I've never heard of before! However would highly recommend this service to EVERYONE . Absolutely first class service from the ease of using their website right through to the exactly hour of my delivery and it arrived much sooner that I was expecting! Other online services should take note ! The trophy was exactly the same as the one my son broke and the engraving was first class too ! Would highly recommend this company to everyone.
Easy purchase and quality product
Selecting the right trophy was really easy (though the choices available did make it a little difficult). The product was delivered on time and reasonably quickly after the order was made.I was really surprised by the end product as it was better than I expected for a good price. When I showed the trophy to the players at my cricket club a number of people wanted to win it!Great job all round and I'd order from Trophy Store again.
quick, reliable service
quick delivery, exactly what I ordered : )
a real thumbs up
My order arrived promptly and I was really pleased with my medals etc.I will definitely be using this company again.
all good!!!
great service, well packaged and a good product - thanks
Just what was required.
Ordered on Sunday delivered on Wednesday.
Everything is AWESOME!!!
- FAST delivery- Excellent quality merchandise- Great prices- Superb, professional and personable service.*Will definitely come back again!
And the Winner is...
An easy to use website and simple to talk to a "real" person if extra assistance is required, as it was in my case. Brilliant communication from point of order to delivery and the end result was a good quality trophy, delivered as expected.
Wow, great positive and fantastic service
I ordered our trophies on the internet and had them delivered to my parents address in England. I was kept informed at all stages of transit, eventually receiving the last two texts detailing not only the day they would be delivered but the hour within which they would arrive at their door. This meant that my parents were able to go about their usual business only having to ensure that they were in for one hour on one day. Fantastic.
great service, great quality. better than ever expected
Brought two items, they are fab quality and arrived very quickly. Would highly recommend to anyone wishing to buy trophies or medals.
Extatic
I was delighted with the service and the speed of the delivery.I will use them again and be happy to recommend them
Fantastic throphy & medals
Fantastic customer service and great quality medal and trophy just want I wanted!
What more can you ask!
Great product, extremely speedy service all at an excellent price.
Fast, excellent service, fabulous product
I left it a bit late to order two trophies for members of family to congratulate them for skydiving for charity. I emailed and asked if the order could be rushed through, and it was. Excellent trophies, engraved, best internet purchase and service all year!
fast and as described, well packaged
Delivered very quickly, happy with my purchases, well packaged, emails to let me know where in the system my order was. Brilliant service.
Exceeding Expectations
I have ordered medals from Trophy Store on 2 occasions now and both times the service has been brilliant. The medals have been great too but tis the speedy, personalised good service that means I come back again and recommend my friends too. Many thanks.
Fantastic products and service!
I wish other companies were as good as this one!Not only did my goods arrive quickly and as ordered, they were very well packaged, of good quality and really impressed my friends!I cannot fault the Trophy Store and will definitely use them again.
Great company well worth using
Great Company, good products and excellent service, highly recommended
Best service ever!
I ordered a small shield for my son. I personalised it, changed the centre piece to one of my choice. The shield arrived in less than four days and was extremely well packed. My son is delighted with his shield. I am delighted with the fantastic service from the trophy store.
Fantastic service
I ordered a replica trophy for my son who won a yearly writing competition. He had never won a trophy before and was loath to hand it back. Trophystore replicated the trophy and centered his name on the plate. He is thrilled and it has pride of place on the shelf.
Truly outstanding service all round. Amazing.
Easy to use website. Very helpful lady on phone. Speedy delivery. Wish other companies were so great to deal with. Cannot recommend highly enough.
One Happy Boy
Grandson longing for a medal of his own.Great selection of medals to suit all occasions.Ribbons easily attached and again a good variety.Excellent service Medal arrived within two days.
Good website, good prices, good service
If you're looking for trophies, Trophystore provide a good service.
Thanks!!!!!!!
Super fast service - highly recommended - excellent quality medal - thank you!
Excellent service
This is the second time I have used Trophy Store.I have found their service brilliant and their products are great too.I would happily recommend them to anyone!!Thanks trophy store
quick delivery
quick delivery. Unfortunately I misunderstood the sizing and these are smaller that the ones I already have for my sons birthday but will manage with them. not the trophy stores fault. I guess I was jsut delighted to find the same design as I already had! Easy to order, quick delivery and good packaging.
first time ordered. excellent service and very happy. will use again
Ordered on thurday night arrived the following friday (7 days)Trophy was great quality and the engraving was perfect. I will deffently use them again.
Great service - fast, secure and good value for money.
Ordered on-line expecting 4 items to take at least a fortnight. Pleasantly surprised to receive full order within a week. Good communications at all stages from receipt of order through despatch and delivery. Great value - will definitely use again. Thankyou.
