The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Amazingly quick service!
Ordered trophies and received them within a couple of days. One of the plaques that I had engraved was a little wonky but nevertheless I was happy with the service and products. Will definately use again. Just waiting for my medals to arrive now.
Great price, good selection, swift dispatch & delivery
I found this site on a google search. Their selection was good. The price was reasonable. The whole experience from selection, to payment, to contact about the exact engraving was painless and very swift. Am very pleased.
Efficient and prompt service.
Efficient and prompt delivery.First class product perfect.Well recommended.
Excellent service
Good product dleivered before time and very impressed by the text reports of delivery progress.
no probem no nonsence purchase with excellent delivery
Do not hesitate to us this company as they delivery on product and excellent delivery of the goods that I bought.
gold winner in product and customer service
A fantastic website but just wanted to clarify a few things so spoke with a very helpful man. Delivery and speed of engraved medal was second to none. Would have no hesitation in recommending this company or returning for future products.
Really pleased with product and service
What I ordered was the pedal trophy. left it a bit late ordering it for my sons 18th. Thought wont be here for his birthday but that's my fault but it arrived on the day so was thrilled I could give it him on hes birthday. He really liked it as he does cycle speedway. So thank you for delivering so quickly. Very pleased.
WAS BETTER THAN I THOUGHT, EXCELLENT CUSTOMER SERVICE!!
THANK YOU FOR THE FOOTBALL TROPHY, THISWILL MAKE A GREAT GIFT FOR MY SONS 21ST BIRTHDAY..LOVELY GIFT
Simply the best!
This is the second time I have used Trophystore and I'll be coming back! Good quality product, sensibly priced and backed up by quick reliable service. I was kept up to date with order progress and delivery date; the proposed date wasn't convenient but it was a "piece of cake" to get it changed to a time that suited me.
Great service, good communication
From ordering the trophies to delivery the service was excellent: Navigating and choosing the wealth of trophies and medals on the web site is easy, and the prices competitive. I needed to ring through to the company to sort out delivery options, and the person I spoke to was very friendly and helpful. Delivery was as arranged, with informative communication from leaving Trophystore to arriving on my doorstep - no waiting around for hours on end. I would highly recommend Trophystore for a quick, easy and pleasant transaction, with customer service the top priority - you can't ask for more.
Just what i ordered!
Quick and easy to order and the delivery was also fast. Very pleased. Thank you :)
Fabulous Trophy wow
I bought a trophy for our charity organision (Casualties Union Furness Branch) for Member of the year, it looked great on the web site, but when I received it I was blown away, and I'm sure when she receives it in the new year she also will be pleased with it (she doesn't know she is getting it) what a start to the New Year WoW.I would recommend the Trophy Store to all.
Wow what a service!
Week before Christmas and I need five trophies with wording and boy did i get a fantastic service. All delivered as requested in under 5 working days and of course using DPD as a delivery service is wonderful due to the way you can track the delivery.thank you for great products and a wonderful service - i will be back when required!
Great products at a good price and outstanding communications
Ordered 6 trophies for an award ceremony a week and a half before Christmas and they arrived as promised on the date specified and the reproduction of our club logo on the glass awards was perfect.Will use Trophy Store again and would recommend them to anyone.
Great
Just fabulous
Great service with fast, reliable delivery
It was really easy to order the trophies, and to get the personalised messages for engraving. Delivery was monitored thoughout and went exactly as planned. No issues with any aspect of the process and therefore very happy to recommend to anyone looking to order from this company
An excellent service
Goods arrive on time and were just what I wanted. An excellent service, efficient and prompt. Would highly recommend.
good service quality product
the trophies i received were even better quality than i had expected
Great quick and easy
Very good ordering easy and very quick
Fantastic
Received trophy in plenty of time, well packaged and value for money. A definite 10/10
Excellent service would definetly recommend.
Delivered on time and just as I wanted excellent.
Very impressed - professionally done!!
Thank you for a very professional work done on the trophies. Delivery also was well planned
Prompt and efficient service
The trophys were delivered 3 days after I ordered them, which is very efficient service. They are very cute little stars and the grandchildren are going to love their awards for our Christmas jumper competition !
Quick and better quality than expected
Highly recommend
Great
The Trophy`s are great and excellent value, this is the second time II have had trophy`s and medals and I can assure you that I am going to purchase more from them, the service was great.The Yoshin Ryu Judo Club Of Leigh
great trophies by a great company
Really happy with the product very fast delivery also.
Quality and service
Great service and good value
Ideal, perfect service
Ordering was relatively simple, I wanted faster delivery which involved a phone call, but once done, package arrived within a couple of days. Perfect
Products of the highest quality
The second time I have used this company. Products of the highest quality promptly delivered.
looked great and delivered early on request
Really pleased with the elegant trophy received and on request they did their best (and succeeded) at delivering it early. Delivery company were also super exact at when they would be delivering.
very frendly and helpful a great company
they were great so quick and effecant i would recomend them to any one and the trophy was engraved beautfully
Quick and efficient.
Good service. At first, there were some difficulties ordering the trophies online, but I called up to enquire and was immediately told what the issue was (technical difficulties with the website at the time). However, the individual that I spoke to was very helpful and I was then able to amend and place my order straight away. The trophies look really good.
Does what it says on the tin
great no problems
Outstanding service from start to finish
From ordering the product until arrival the service from the company was first class, i was kept upto date with the progress of my order my email and text. I would certainly use this company again, one of the best services i have received from a company
Fast delivery, great value
Trophy Store were able to expedite my order upon request and the trophy I received was great, exactly as described and value for money.
Amazing Cool award
I wanted to get my son an award because he never received any in school and it has always been a running joke in our family. I googled trophy's and the trophy store came up. I ordered the award and was very impressed with the service even down to the delivery-they texted to ask when it would be convenient-so no added stress for me!!
Absolutely fantastic, would highly recommend them, so helpful from start to finish
I called up to place an order for some medals for a office awards ceremony, the guy was extremely helpful and made the process really easy. The delivery was really quick and got an email update as soon as they were dispatched along with a 1 hour time slot that they were going to be delivered. When they arrived the medals were really good quality and the engraving looked great. So pleased. Thanks very much!
Great service!
My trophy arrived quickly, well packaged and exactly what I wanted. Thank you.
Excellent service!
I received the trophy I had ordered earlier then expected...very helpful and brilliant service. The emails also keeping you informed of where the item was were very helpful.
Pole Position
The best service from ordering to being delivered at the door I have ever experienced. Package first class, delivery notification second to none. Overall Absolute top drawer.John T Rostron
