The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Easy To Deal With
First class service ordered on the Sunday realised I had made a mistake on the engraving contacted Trophy store Monday a.m recieved confirmation within the hour delivered on the Wednesday very happy with trophy's and engraving Many Thanks
exceelent quick service and great value
excellent value and quick delivery
Have used them for 3 years, will use again
Artwork delivered quickly and the trophies arrive promptly. Only occasion when one arrived broken, it was replaced without a quibble.
MEDALS GALORE AT THE TROPHY STORE
I ordered a medal for my grand daughters birthday, since the Olympics she's wanted a medal. I chose a shield with two union jacks which I had engraved for her and union jack ribbons, she was over the moon! She wore the medal while on holiday in Dorset she was very proud of her patriotic medal. I would recommend the Trophy Store; the delivery was on time, the medal was very good quality at an affordable price.Excellent all round!
Easy!!
I ordered a trophy for my niece because she missed out on a competition award. the choices they have is wide and varied, I chose mine and had her name and date of competition engraved on it and it was delivered to my home quickly and well packaged and the engraving was perfect!!
A lot better than I was expecting
I was a bit insure about buying trophies on line as it's difficult to judge the quality, but I had nothing to worry about, the trophies were heavier than I expected them to be and they look great. Quick delivery too, all in all an outstanding experience
Highly recommended A*
Fantastic service and arrived within 2 days, will recommend highly
great products and quick service
I really liked the products I ordered. They were really good value for money, and arrived very quickly indeed.
A very happy customer
Very happy with the services from Trophy Store.Engraving very quick ordered on Wednesday delivered on FridayThey kept me informed by SMS of exactly when the delivery would take place and were true to their word. Packaging was good and product looks great.
Quality products with good range to choose from
Good range of products in a selection of sizes and designs. Very quick delivery and very securely packaged. Definitely a firm that I would recommend as they offer products to suit all price brackets.
Very Efficient
very easy to order, very efficient service, good updates on delivery
excellent service at reasonable price
Ordered some hockey trophy's with engraving turned up a couple of days later, excellent delivery service which gave a 1 hour delivery slot.Very pleased with speed of delivery and products would definitely use again and recommend.
Fantastic service
The trophy that I ordered for our school pet show arrived within 2 days of ordering, it was exactly as I had ordered. I was kept up to date by trophy store from the moment of ordering and was given a delivery slot of an hour. It arrived during the allotted time. If ordering online was this easy I would never go to the high street again.I would definitely recommend thie trophy store.
Absolutely Awesome!
I called up panicing for a late order. The support and advice I had was amazing! Next day delivery ensured that the Children who were expecting trophies were kept happy!Fantastic service. Will 100% use be buying all trophies from here and will be telling the other basketball clubs in wales about the service I have had!Thank YouLee CoulsonBasketball Wales Girls, Head Coach
Brilliant service, sensible pricing, so simple to buy from. I will certainly use you again
The website was very easy to use, the product arrived well packed and very quickly. What was most impressive however was the communication every step of way right up to an hour before delivery. If more UK companies operated as efficiently we would have been out of recession years ago. Well done people, all power to you
Fabulous service, quality and price!
The Trophy Store was quite a find! The quality of the trophies and engraving is great; the website is easy to use, the service was professional and efficient and to top it all the price was amazing!! In a word.....BRILLIANT!
Easy and efficient, will use again.
The whole process of using the website to delivery was excellent.
Excellent, prompt service and delighted with my purchase
Great choice and really easy to order and cheapest around. Fast efficient service. Can't fault it. Will definitely use them again.
Excellent service and value for money
Trophy Store offers a great variety of different trophies for all price brackets.We found their service very good, they contacted us via email and text to let us know when the goods were being dispatched etc. A very good service and one we will use again and I wouldn't hesitate in recommending them to others.
Service couldn't be bettered
Once again prompt and efficient from placing order throuigh to delivery
Amazing service exactly as described
The items arrived within days, were great quality and the engraving was perfect
Outstanding quality and product
I had a vast range to choose from and the item i picked was of excellent quality, delivry very prompt and the engraving spot on. Over all the qualty and service i have recieved was second to none. I would strongly recommend trophy store to anyone and indeed have done in the past and will use them again.
Trophy Store
Helpful staff and very quick delivery...
IMPRESSED FROM RAMSGATE
Very hassle free,superb quality trophy and delivered when promised , can't fault the service at all
First class service
Very prompt delivery of agood quality product. Very pleased with purchase.
Efficient service and a beautiful product
We ordered up the Eagle Trophy and are delighted with it. Trophy Store were very helpful and the service was faultless
Delivery time excellent, communication excellent and product is exactly what I needed
Very good product and the communication, dispatch and service was top notch.
What you see is what you get!
Delighted with my trophy for my classroom activities! Very good quality and great value!
Faultless
From the beginning to the end excellent. Service,one to one help and quality product delivered in no time at all. Good value for money also.
First class service
Trophy is perfect and the service was super speedy. Will definitely be using them again.
They deserve an award themselves!
Comprehensive catalogue, easy to use website and lots of communication so you know exactly what's happening with your order right up until the named driver delivers it promptly to you door. Excellent.
EXCELLENT PEOPLE TO DEAL WITH.
My order was dealt with in a very professional manner including a phone call to discuss suitability of one of the items for our purpose.
Good quality trophies, efficient and reliable service
I have been ordering our golf trophies from this company for 3 or 4 years now. I find the website easy to use, and once order is placed arrive very well packaged and usually within one week of ordering. The quality is very good, well impressed. I would not dream of going elsewhere.
very quick service, easy to place order, would recommend!
The service was excellent! I found it easy to place my order and although I wasn't able to pay online the person I spoke to over the phone who took my payment was very helpful. I was a little disappointed with the quality of one of the trophies I ordered. However I understand that you get what you pay for and the trophy wasn't expensive!Overall very pleased.
A great product backed up by, more importantly, fantastic customer service
I ordered the trophies for my event and when I contacted the store, they ensured that the delivery was made to my schedule. They also communicated what they had arranged and delivered to it. Thanks a lot.
FIrst class all around
Very impressed with the quality of the trophies, delivered within a couple of days. Excellent value too.
More than O.K
The O.K trophy is brilliant, bought for my husband's 50th, just the ticket as it's unusual & personalised. Great service, fast, efficient & would definately use again in the future
Trophy Store deserve their own Trophy
From the initial phone call to delivery of the trophy the service was excellent. Designs were emailed and approved, regular emails sent regarding despatch and possible arrival times and the parcel arrived exactly on target.A really brilliant service!
Fantastic service and great products
easy to access website and the communication was excellent. The trophies arrived well within time and the courier used was excellent. When opened they were of great quality and engraving was exactly as asked. even supplied a catologue for future purchases. Really enjoyable experience.
EXCELLENT SERVICE
very competitive prices and very quick service.
