The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Great service
Shopping without a hassle place order and was dealt with from start to finish with no problems.
Execellent service, goods and customer service
Was very pleased with the quality of items purchased and the value for money. The speed of service was second to none, can't fault it at all. Everyone who received the Oscars stated what good quality they were as well as everyone present at the occasion .Would highly recommend your company to all. Many thanks for all your help!
Highly recommended, very fast service.
Was delighted with the speed in which I received the plaque. It's exactly what I wanted and very good value for money.
Excellent Service
Good quality product, easy to order and very fast service. They even rang me to check on a couple of details concerning the engraving, several updates on delivery which was on time.I would strongly recommend this company
Delivered on time exactly as described
The trophy ws exactly as dscribed and made my 11 yrs olds day
Excellent service and value for money!
Needed a reasonably priced replacement cup for school. Trophy store had lots of choice with good range of prices and styles. Delivery was excellent, text messages informed me exactly when to expect delivery. Fantastic service, would certainly use again.
Excellent quality and fast delivery - thanks
Very impressed with quality, price and delivery - received many comments from people viewing the Trophy - young people were impressed (not easy!!!)Thanks
Good quality and value
Happy with purchase and would order again
Great service, happy customer.
Only criticism I have is that when was viewing one of the items it was listed £2.99, but in the end was charged £3.99 for it.
What you order is what you get very onest company
I was very impressed with the proffesion way they delt with my order it was small but they still dealt with it fine. From ordering to delivery they kept me informed all the time till it was in my handsWell done
fast delivery, great communication!
Made changes without any fuss and delivered quickly.
good value for money and quality product
I found the website easy to use and the trophies turned up well within the delivery time specified. great value for money for a quality product.
This process was so easy and the staff very helpful, prompt delivery and exactly what we expected.
This process was so easy and the staff very helpful, prompt delivery and exactly what we expected.
Excellent, fast service
Fast and efficient. Item as described and good quality , engraving done accurately and to a high standard - all in all a very good experience and would use again and recommend.
Great Company Excellent Service
This Company does what it says on the tin I ordered 2 Products at differant times,because I didnt know what I was doing, but they realized what i had down & sent the two as one order which was what i wanted, & they were quick to deliver as well.
Fantastic service
Brilliant choice, brilliant price, super fast service with full details of dispatch and delivery date -can't fault this company!
Nothing less than a perfect service
The choice of trophy style, size and cost was brilliant and the efficiency in which the ordering process through to delivery was carried out was exceptional. I cannot give enough praise to the service and the representation of the product in the images on the website was second to none. I will be using them again and will recommend them to anyone who asks.
Fantastic, easy to use service and excellent communications when needed.
Fantastic job on our trophies and the winners were very pleased with them, as we're the organisers! Brilliant service all round :-)
excellent service
Had a Trophy ordered and delivered with no problem the sales team were excellent ,would not use another Company when you can get this great service they care about their customers highly recommendedThanks Trophy StoreP Dibella
Excellent service
Excellent, speedy service. Nothing was a problem, great customer service, thanks Rachel for correspondence. A++++ company.
Fast and excellent service
Super fast service and delivery, and great value :)
Better than expected. What was I worrying about??
I was very concerned that the engraving was not going to be laid out exactly as I wanted, so I requested a screen-shot prior to giving the go-ahead.Great work carried out to a very high standard.Many thanks
i was told Trophy store are good
I am captain of welsh shooting team this year travelling to Scotland to shoot home international , got to get team a gift so went to trophy store and what a service I received, good quality items and delivered on plenty of time as promised . made my captains duties a doddle
Superb service with a classy end result!
I wanted a special glass engraved trophy for my husband's 50th birthday and I stumbled upon Trophy Store. I only had a week to get this sorted and Trophy Store pulled out all the stops for me to ensure I received it in time. The end result was superb - it was a glass heart shaped trophy which was engraved beautifully. Thanks very much to Trophy Store, my husband was thrilled.
Fast, efficient and ticked all boxes in terms of quality and price
I required five trophies in half as many days, plus engraving. My call to the number provided on-line was answered promptly and the service I received was outstanding. Email confirmations were being received real time, whilst on the call, and this filled me with confidence, knowing full well that I would be getting my monies worth. My trophies even arrived a day earlier than expected! Thank you and I look forward to working with you in the future.
Excellent Customer Service
I had to place a last minute order for a work function. The website was easy to use and I placed my order online over a weekend, with specific urgent shipping instructions. I got a phone call dead on the dot of 9am Monday morning, nothing was too much trouble, and the trophies arrived safe and sound on the day I needed them.Thank you Trophy Store! Would happily use you again and recommend you to others.
Great products, even better service
I ordered three trophies on a Tuesday for a tournament on the Saturday - all three needed engraved and they could have been delivered on the Thursday! Fantastic service - and the 'Bottom Place' trophy went down really well too!
MEDAL WINNING PERFORMANCE
I needed to order some medals and the range that you have was quite staggering. The promptness of delivery was exceptional as was the Customer Service I received when finding out that I needed more, which too was delivered exceptionally quickly.
Great service. Extremely helpful
Using Trophy Store was simple and so easy to use. Every customer service rep was very helpful, any small changes that i needed to make were done so quickly. Delivery time was great too. I had an event a few days away and Trophy Store put my order through as Express Delivery. Amazing service.Would definitely recommend.
How easy was that!!
I order a lot from various websites and this one is the best and easiest to use. No sending me round the houses, straight forward, even when placing my order. I had to change my delivery address, so phoned and spoke to Chris who was very friendly and efficiently changed my instructions. So how easy was that - I placed my order on the Saturday via the internet, phoned on Monday and received my trophy lunchtime Wednesday. I would definitely use them again and recommend them.
Great Service
Fast Delivery even though it says could tale upto 5-7 days. Many Thanks
Super fast, super quality and super packaging!
A very straightforward shopping cart process at www.trophystore.co.uk was a good start. The trophy arrived in a couple of days and with really robust packaging it was in perfect condition. The trophy itself is better than we had expected, much heavier and impressive than we would have thought.
Great product, extremely fast delivery.
Very pleased with the product I received and was delighted that it came within three days of my purchasing it.
Great product and great service!
I needed a handful of mini trophies for a work event, and I needed them at short notice. I found the Trophy Store after a Google search and they had so many options for trophies. I found the one I wanted and quickly called up to ask about fast delivery. The person I spoke to was really friendly and helpful and got everything sorted for me in time. They arrived the day before I needed them and were perfect. Everyone loved them, and it helped to create a competitive atmosphere!
Perfectly Wonderful Trophies!!
So pleased with the trophies! They are perfect, the designs are impeccable and are all good quality! The engraved area of the trophies are well done and will make our event alot more special! The people taking part will be so pleased!
Outstanding service - again
The service cannot be faulted. They are with you every step of the way right down to knowing the name of the delivery driver who will deliver your goods within a 1 hr window.
Great customer service, excellent delivery
The trophy store could not have been more helpful when I recently contacted them and spoke with Chris.I was tasked with obtain the trophies within a very tight timescale, Chris could not be more accommodating of my request, changes were amended without question and delivery was on time and as expected.I was also very impressed with the quality of the trophies, we have used the trophy store previously but we had not ordered glass trophies before. The print was of great quality as was our logo which we requested to be added.I will not hesitate to recommend the trophy store to friends and colleagues in the future.
Perfect
I ordered 2 engraved trophies and they really looked great! Fast delivery as well.I strongly recommend this supplier!
good customer service, quick turnaround
contact with trophy store went smoothly, trophy got delivered much quicker than anticipated
Excellent delivery experience
From the time of placing the order to delivery I was kept in the picture all the time. Had the facility to change the delivery time, which I did, and delivery made as re-scheduled.Product well packaged. Probably the best internet fulfilment I've experienced.
