The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Trophy Store wins award
Ordered 2 medals for a golf day,ordering was easy and choice was excellent.The medals were of a good quality and good value,delivery was fast with medals well packed.will definitely use again
Gold Medal should be awarded to Trophy Store!
For the second year running Trophy Store gave an outstanding service. The choice of trophies is enormous, the website and ordering is very clear and easy and you are kept informed of every stage of the dispatch and delivery process. Delivery was really quick and exactly the time I was advised. Of all the online services I use, this has got to be one of the best.
Award winning performance!
The service provided was great, we paid a bit extra for fast delivery and it arrived complete and on time, no hesitation to use or recommend in the future.
a1 seller very fast p&p
very prompt and efficient, very pleased with the trophy
The best trophies I, ve bought !
Ordered for my tootball presentation , great trophies, the boy's were well pleased !
EXCELLENT PRODUCT AND CUSTOMER SERVICE
MANY THANKS THE SCHOOL LOVED THERE GIFT.
Absolutely fabulous
I was really impressed with the quality, price and the speed at which I received my trophy order. I am not one to normally write these reviews but thought such great service deserved recognition.
Top trophy
Great service, kept me so up to date with the delivery process
Fantastic service. Would highly recommend.
Quick service. Easy to use website. 1st rate
Great smooth transaction, brilliant service and advise
I found the service very friendly and helpful, quick turn around on the goods.
Excellent customer service!!
Excellent service. I could always get through to customer service and they were extremely efficient and helpful in their responses. Trophies delivered on time and were of excellent quality. I would not hesitate to recommend Trophy Store.
Excellent, efficient, reliable...
We will definitely use the Trophy Store again. Easy to track progress. Trophy arrived, engraved and on time! Thanks!
Brilliant
I love the plaques we ordered and the delivery service was on time. I would definitely recommend trophy store to my friends
Quick, smooth and efficient from order to delivery
I selected the item I wanted online, and then made the purchase over the phone. The staff were friendly, efficient and a pleasure to deal with. I particularly like the option of having delivery times communicated by text.
always deliver!
I've never been let down by Trophy Store - I wouldn't go anywhere else!
Fantastic
Im very please with the service i received from Trophy Store, from start to finish. I got step by step information from the transaction to delivery.Thank you
Top Quality Service
Quick and efficient service, quality of product as advertised with classy engraving!Just what the doctor ordered!
Perfect
My daughter recently won a school cup for 'Most enthusiastic pupil'. After being photographed holding the cup, it went back into the trophy cabinet and my daughter came home with nothing! As her brother had won the cup 2 years earlier and the school provided him with a small cup as a memento, I decided to order a cup for her! The one we ordered was "perfect" and such good value I don't know why the school didn't order one!
quick, speedy and efficient service
quick, speedy and efficient service
Better than I hoped
Needed some trophies, went online, found this site. Ordered three days later got what I wanted and was spot on. Would go anywhere else now :)
GREAT CUSTOMER SERVICE, GREAT PRODUCT.
I would recommend them to everybody that I know.
Quick and accurate
Ordered on a Tuesday and had it fast tracked and with me engraved and all on Friday...excellent service. Would use again next academic year.
Never let me down.
I have ordered from the Trohy Store for the last three years for awards at my school. They always deliver on time and the products are good quality and competitively priced. Great customer service too, I made a mistake on my order this year which was quickly rectified over the phone hassle free! Will never go anywhere else now.
brilliant service
Ordered trophy on Wednesday it was delivered on Friday, including the inscription requested. Couldn't be more please. Also would like to comment on DPD couriers again their service was excellent.I wouldn't hesitate to recommend them to friends and also would definitely use them again.Thank you for an excellent service.
Top class awards and number 1 service
I ordered a pile of medals with engraving and ribbons and they were delivered in record time. The quality of the merchandise is excellent and everyone that has seem them has been very impressed. I will definitely be ordering from Trophy Store again.
Excellent service
The medals were reasonably priced very attractive and came very quickly.
deserve a trophy for service
First time customer - very impressed! The engraver even rang me to make sure that he was going to engrave the words in the place I wanted. Very quick delivery and a quality product - I have already recommended this company to others. Well done!
All delivered within 6 days of ordering, thankyou
Most impressive trophies for the Scout group, good value, accurate engraving and all delivered within 6 days of ordering whixh was a result as I only ordered. Them 7 days before our awards ceremony.
They loved it!
We got a trophy made up as a prize for Year 9 students who had made electric toy cars as a project - we will now run this as an annual 'Grand Prix'. The trophy was engraved as requested and arrived within days of ordering - it worked as a brilliant carrot to spur on the less interested students! Many thanks - we'll be ordering again next year, but 1st, 2nd and 3rd as well since the trophies are available in different sizes!
High quality merchandise and excellent service.
Ordered end of year medals for primary children. They arrived within five days well packaged. The quality was superb, heavy and well made. Each medal had been engraved to a high standard. I received two text messages on my phone telling me exactly when they would be delivered. I was very impressed and will order from Trophy Store next year.
Golf Trophies
Trophies arrived quickly, and were better than I expected, I have always used Trophy Store as they always deliver the goods
Best service received from any trophy supplier by far!
This was my first order through Trophy Store based on a recommendation from a friend. I'd used other suppliers before and quality was varied and often disappointing. I ordered 4 trophies from Trophy Store (last minute) and needed them within 3 working days. Due to the value of my order I couldn't select the fast tracker service as the free payment option was the only option available. I rang customer services who were absolutely brilliant and so helpful. The order was placed, payment taken and the trophies arrived within 3 days. The quality of the trophies were superb!I order trophies on an annual basis and will not be looking any further that Trophy Store. Thank you!
Impressive customer service
I was recommended trophy store by a friend and was amazed at the website at how easy it was to choose an award and have it engraved free of charge. We only wanted a token awards ceremony and so the free engraving worked perfectly. I was particulary impressed by the customer service when I received a call to ask just how urgent my order was. The trophies arrived in good time - inside one week - which is so impressive. Thank you trophy store for providing the prizes for our awards ceremony which went so well with your beautiful trophies!
exellent!!!!!!!!!!!!
great company,always gets my order and engraving correct good looking trophies and not too dear for our angling club, used them for the third time this year very helpfull staff and quick delivery all well protected ,,,,and good communication from the courior about delivery time and date wich is a big bonus
Excellent Service - Would highly recommend
Trophy Store are a delight to do business with - the offer excellent service from initial order, customer service, easy to use website and fast, efficient delivery. We would not hesitate to recommend them to others.
Spoiler for choice
Fantastic choice and covering most sports. I had my medals engraved and it was the icing on the cake.. I had to contact the seller as my order had not arrived and they were very helpful. After that contact my order was with me within days. I was kept up to date with emails fantastic service.
Excellent Service.
Goods were received very quickly, well packaged and we were kept informed of progress.
A TOP COMPANY HIGHLY RECOMMENDED THEY DESERVE A TROPHY
Hi I have just ordered and received 13 trophy's for a golf comp, they are a good product well engraved and delivered sooner than expected. I was kept informed about every aspect of my order to within the hour they were delivered. It makes a nice change not to complain about orders. Will definitely use again.Thank you Team
Excellent product fast reliable and efficient service 10/10.
Excellent product fast and reliable service I would definitely recommend Trophy Store 10/10.
Very impressed!
The trophey was really good quality, nice size. I got it for my son's teacher, I'm scared she might return it to me because she thinks its too expensive! Little does she know! It's a bargain!
