The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
We choose a glass award
We choose a glass award. Really pleased with the quality of item and very nicely presented. This is the fourth order from TrophyStore and we will certainly be ordering again.
Brilliant service
Brilliant service. Quick responses and product was delivered well before the date I needed it for
They were so helpful and went out of…
They were so helpful and went out of their way to help me great service great products
The best customer service by far
The best customer service by far, Mollie was so quick and efficient
Very pleased
I received the 8 medals on time and it was in perfect condition. I also spoke to the customer helpline and they were so helpful. I would definitely recommend to others. First time using this service and it won’t be my last.
Excellent service
Excellent service. Awards were great
Great service. Easy to use website. Everything arrived as ordered.
Easy to use website. Everything arrived promptly and well packaged. Great service. Will use again
Very happy with all
Very happy with all the Trophies….
Very well packed
Very well packed
Really great experience
Really great experience. The website is so easy to use. Text on medals/trophies is easy to customise. Customer service was really great and received the trophies/medals in good time, packaged very well. Will use again and would recommend.
Everything was just perfect!
Everything was just perfect. Special thanks to Laura for being very helpful and kind enough to answer any questions.
Great service
Great service, order arrived in time for event despite stated delays and all trophies/medals were of good quality. Great value for money!! Will definitely use again next year.
Great service and lovely trophy
Great service and lovely trophy. Thank you
Excellent customer service when I…
Excellent customer service when I needed to amend our order. Prompt delivery, great product and well packaged in delivery. Thank you trophy store.
Great product 😀😀
Great product 😀😀
excellent service and trophies for all…
excellent service and trophies for all our special doctors who have been fighting the pandemic
Was very pleased with the product
Was very pleased with the product
Highly recommended
Great product with good quality and very fair price. 100% recommended.
Had some problems with delivery time as…
Had some problems with delivery time as needed trophys by certain date. Spoke to customer services. Was sorted and got trophies in time. Good product. Professional customer service.
The trophies i purchased are amazing
The trophies i purchased are amazing. The recipient of them was over the moon.
Good standard, service and delivery.
The ordering and delivery of the trophies I ordered were prompt and easy to manage. The items were engraved well and of a good standard.
Highly recommend
Highly recommend. Fantastic service from start to finish.
Excellent in all aspects
Trophy Store are quality. Good products at great prices with great service and reliability. I have had one problem with one of my many orders and it was dealt with quickly and efficiently. High recommended.
Fantastic service,even though they were…
Fantastic service,even though they were rushed with orders they replied to my email with in 24 hours and ensured that trophy arrived in time..the trophy is even better than I imagined and I will definitely use this company again.
Hockey medals
Excellent service, excellent communication, excellent product!!! Thank you for your help
Fab set of trophies
Fab set of trophies
The product was exactly what I wanted…
The product was exactly what I wanted and when I was worried about when it would arrive (in time for a birthday) they were really helpful. The trophy looks fab and was true to the picture on the website.
Trophy order
Friendly and efficient service .
Brilliant service
Brilliant service
Great friendly service
Great service when I contacted about non delivery - immediately sorted & sent out to me with a sorry note on sweets.
First Rate all round.
First Rate all round.
Excellent value
Excellent value; speedy delivery.
Excellent product and quick dispatch…
Excellent product and quick dispatch even with it being personalised. Will definitely be getting more when needed. Thank you
Amazing quality trophies which looked…
Amazing quality trophies which looked fantastic with the personalised engraved plates. Needed for a particular date, I was warned they had high order volumes so could be delayed, but trophy store gave me a free upgrade to faster courier delivery when it was getting tight. All the children were thrilled with their trophies. Very many thanks
Excellent service and product
Excellent service and product. Quick easy and reliable. Highly recommended.
Trophies are lovely
Trophies are lovely. Great service too. One arrived broken but it was replaced and they ensured it was received in time too. Would recommend them highly.
Excellent service
Excellent service, and goods arrived on requested date
Good customer service
Good customer service. Prompt delivery. Will use again
Fast delivery
Accurate estimation on delivery times and delivered well within the deadline. Engraving looks good and the trophies we chose look nice but a little small. Think we will save for the next size up next year. Overall, this is the best place I've ordered team trophies from.
Trophy Store's Customer Service
Trophy Store's Customer Service was very helpful. They were able to expedite me order for our company event.
