The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Good service easy to deal with as usual…
Good service easy to deal with as usual . Allan Hender President WBGC
Great service
Great service, and quality had to change address for delivery no problems at all and efficient delivery
Excellent product and arrived in time…
Excellent product and arrived in time for our Speech Day. Many thanks.
Fine Cup
A new product which is good value for money and attractive to look at.
A great service from start to finish
A great service from start to finish. Easy to order and great trophies received in plenty of time for our Awards Ceremony. Ordered online but did make one phone call with a questions and was dealt with by friendly member of staff. Will use Trophy Store again.
Superb all round product and customer service
Prompt delivery, exactly as ordered. Delighted with the product. I would definitely recommend and use again. 5 star service. Thank you very much
Excellent service and excellent quality…
Excellent service and excellent quality trophies very reasonably priced.
Great service and quality
Great service and quality, very easy to deal with and communicated well
Would use again
Would use again, they rushed through a trophy for a little boy that helped my mum and included a small bag of sweets. He loved trophy and sweets - THANK YOU. Well worth the money.
Good communication
Good communication, accurate printing. Overall good experience.
Excellent Service, 5 Stars
Excellent service, very accommodating and the trophy was perfect. Thanks for everything.
A brilliant purchase
Items were exactly as described and perfect for what I needed them for. personalisation on the trophies at no extra cost was super. Items arrived in good time for when I needed them and I will definitely order from you again!
Followed instructions
Followed instructions. Good quality products. No complaints
Excellent Service
We order our trophies and medals every year, this year was no different. They came when they were supposed too and all excellent quality. Thank you, we will see you next year!
Fantastic customer service and…
Fantastic customer service and expedited delivery, really happy with the quality of the goods and the service. You guys are the best!
Even when we had to move our…
Even when we had to move our competition forward they were able to fulfill our order on time. Recipients liked the trophies.
Brilliant service a d quality
Brilliant service a d quality
Used again after a first very good…
Used again after a first very good experience. Much bigger order this time & needed within a 2-3week time window. Order delivered on day stated & with a few days to spare before needed. Excellent quality trophies. Will definitely be using again!
Perfect
Perfect. THANK YOU
Very efficient service
Very efficient service. Arrived promptly, good quality cup and clear engraving.
Great product and the overall the…
Great product and the overall the service was good. The only issue i had was that i had to call to check what is going on with the order. I mentioned when i made the order(16th of June) that i want it delivered by 26th of June but then i had to call on the 1st of July to check where my order was. After that, everything was swift - on the 3rd of July the order was delivered. Still worth 5 stars but please work on the aspect mentioned above. All the best :D
Excellent
Excellent - Website easy to use for personalisation. Fast delivery. Good quality.
Great quality of product
Great quality of product, for an affordable price.
Great service
This is the 5th year in a row we have used - always a great service and utterly reliable.
Trophy store
Very efficient, very reliable and would recommend this company to anyone.
Excellent quality products and top…
Excellent quality products and top class customer service. Highly recommended!
Really quick delivery considering how…excellent service
Really quick delivery considering how busy they would be at this time of year. Also really helpful with helping me get my trophies on time for my presentation day.
Would recommend
I ordered 9 engraved medals, there was a little delay in them arriving (although this was clearly stated as a possibility on the website when ordering) I contacted customer service and got a swift response medals arrived a few days later with upgraded postage! Wonderful Customer service. The medals are lovely quality myself and the other parents were very impressed as were our football team. Would use again.
Good trophies and good service
The trophies looked and felt very nice. They are solid trophies. I needed them for a particular date so rang up and they were finished and delivered on time with short notice. That was great service, thank you.
Great service
Great service! I was unfortunate to receive 1 out of 4 trophy's damaged in transit but trophy store dealt with it fantastically so I would certainly use them again for out next competition. Highly recommended
Worth the wait
Trophy took a while to arrive, but was worth the wait! Looks really high quality and my son loved it!!!
Great trophies and service!!
The trophies were great and as described. Arrived in good time. Great service as well. Definitely recommend!
Would highly recommend Trophy Store
As usual a very good all round experience of value. Good quality and value for money and an on time service
Quality products at reasonable price 👌
Quality products at reasonable price 👌
Fabulous
Fabulous, they look amazing
Absolutely outstanding service from…
Absolutely outstanding service from this team Product it flawless
Fantastic service and quality product
Fantastic service and quality product. Highly recommended.
Excellent trophies delivered quickly
Excellent trophies delivered quickly. Perfect.
Always an excellent service!
Always an excellent service but this year they have gone above and beyond! A wonderful company and I’d go nowhere else for my students awards. Thank you!
So impressed with this company
So impressed with this company! I placed my order a couple of weeks before I needed the trophy, thinking this would allow plenty time for the item to be created and delivered. But I had been in a hurry when I placed the order and had completely missed/ignored the big banner on the website that clearly stated I should have contacted them to let them know I needed the item for a specific date. So 4 days before the big day the trophy still hadn't arrived and I was starting to get nervous so I emailed customer service and they rushed the order through for me and sent it express courier at no extra cost, even though it was my own stupid fault that caused the problem! I am so grateful to them for getting the trophy to me on time. Wow, what exceptional customer service!
