The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Speedy service and great value trophies.
Speedy service and great value trophies.
Very easy and quick delivery.
Very easy and quick delivery.
Quck turnaround, quality product, happy customer.
My order was turned around very quickly, including engraving and received in time for a presentation. Excellent quality product, reasonable price, we are very happy and would recommend to all.
Great service and communication …
Great service and communication throughout.
Amazing service
Amazing service, I placed my order and it was delivered before the week was up. Items well packed and are to 100% satisfaction.
Excellent service
Excellent service, ordered on Saturday 16 trophies with engravings, all received by Tuesday. So pleased, will definitely be using use again. Highly recommended.
The process for selecting a trophy
The process for selecting a trophy, artwork and getting it engraved was extremely easy and straightforward. However, if you needed additional bespoke art, you had to ring up and make sure your artwork expenses was added onto the final bill. This took time and was a bit long winded, but overall fine. The process was approving artwork and communication with the designer was swift and easy! Delivery was speedy and much appreciated as we were urgently needing them! Thanks for a good experience, will definitely use again!
Fast and efficient service
Fast and efficient service - great communication via email through the process and the Award was stunning the photo online doesn’t do it justice - well done and will use again and recommend
High quality product
High quality product, good service and securely packaged.
Helpful
Helpful, good service. Very prompt.
Quick delivery and good service etc etc
Quick delivery and good service etc etc
Trophies arrived on time & in good …
Trophies arrived on time & in good condition. I ordered 4 different styles The engraving did vary on one of the items - so just worth checking if you wanted a coordinated look
Fantastic service
Fantastic service, dealt with my telephone enquiry efficiently, would use them again.
Very helpful when I needed a quick …
Very helpful when I needed a quick turnaround of awards - thank you
Always a great and prompt service
Always a great and prompt service
I ordered a multi star Shield and a …
I ordered a multi star Shield and a trophy for our family Christmas annual competition and as I wanted some slight changes to my orde I phoned and the staff were extremely helpful. The shield and trophy I received were excellent and good value for money, since then I have placed an order and e-mailed with a query, again a very helpful and prompt reply. I would have no hesitation in recommending this company, thanks also for bag of sweets with each order.
My first order didn't arrive
My first order didn't arrive, probably at the fault of Royal Mail. I've sent an e-mail to customer service, and they rearranged the order for me at no extra cost. Items are also of very good quality. Would recommend!
Order was dealt with swiftly and …
Order was dealt with swiftly and delivered on time, quality of the product was excellent as usual
Good quality product delivered quickly
Good quality product delivered quickly. No complaints.
Great trophys yet again
Great trophys yet again. Just hope I get to win 1 this season😂😂... reasonable priced aswell... definatly shop with trophy store again
Quality product
Quality product, very quick engraving and delivery, good price.
Excellent all round
Easy to use website, amazing choice of cups and trophies. Excellent value for money, really pleased with the trophy I purchased. Very quick delivery. Many thanks.
Excellent as usal
Excellent as usal
Excellent service from start to finish
Excellent service from start to finish
Outstanding quality!
Quick turnaround... helpful customer services... outstanding quality... all-in-all, really impressed! We bought 14 trophies in total for a fun staff awards night - all different designs and each with different messages. Wouldn't hesitate to use again.
As described and on time.
As described and on time.
golf trophy
The service, quality of the trophy and the delivery all excellent
Efficient company & great product
Efficient company & great product
Trophies are great quality and service …
Trophies are great quality and service is excellent.
Great service.
Ordered on a Saturday evening with the required engraving for three trophies. They arrived safely and well packed on Thursday. Great price, great service. Many thanks.
Very quick response to email query and …
Very quick response to email query and fast delivery. No hassle exactly what ordered. Will order again
Great service delivered within a couple …
Great service delivered within a couple of days. I'll defiantly use again
Very good service
Very good service, found them online and was very happy with the service, quality and personal touch. From ordering to my door took about 5 days! Would defiantly use again and I would highly recommend this great site
Excellent Service
I ordered 5 trophies plus engraving for my school - excellent service and really quick - very carefully wrapped in bubble wrap- very good quality and excellent price. Will definitely be using the company again.
Excellent product at a very good price …
Excellent product at a very good price delivered very promptly. Thank you
Great product and service
Really good product - service , engraving and delivery were all well communicated . Would definitely recommend
As a Regular Customer can I just assure …
As a Regular Customer can I just assure you that this Company is a Model of Excellence!
Professoinal
A very professional service from start of order to final delivery , with up dates at every stage
Great service and great product
Great service. Really pleased with the medals I purchased and they arrived quickly. Will defo use again
excellent customer service
excellent customer service - continuous communication throughout ordering and delivery. exceptional products and the chat facility on your webpage was very helpful with my initial queries
