The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Despite booking over a bank holiday …
Despite booking over a bank holiday weekend and needing the goods quickly the team contacted me to keep me updated and hurried through the order at no extra cost. Many thanks
Would recommend!
Really helpful customer service, great delivery, lovely looking trophies and good turn around time. Will be using again.
The Trophy Store - an excellent experience!
Using the Trophy Store was so easy. I needed to discuss application of our logo to the items chosen and the staff were extremely helpful. The whole process was quick, easy and very efficient. They quoted timelines for production and delivery, and stuck to them. Often managaing customer expectations is where companies fall down, but The Trophy Store was excellent. I will definitely use them again next year.
Great thanks
Great thanks
Trophies lovely
Trophies lovely, engraved perfect, quick service as i paid for faster service but well worth a visit!
Trophies for presentation evening.
What great service, kept me updated throughout trophies being ordered and delivered, then I needed an extra trophy after they'd been delivered so I phoned up and the lady that dealt with me was so helpful and sent me 1 straight out, so pleased with the service. Trophies were top class as well. Thankyou.
Great service even over the bank holiday
Very good service! We ordered over the Easter weekend and received by the Thursday which is so quick! The trophies are perfect, great design and excellently engraved. We will be using trophy store again.
As advertised and fast supply
As advertised and fast supply
Purchased 2 trophies for my husbands …
Purchased 2 trophies for my husbands boys golf weekend, great quality, will definitely re purchase.
man of the match trophies.
This is the second time ive ordered these trophies,the quality is superb.Trophystore ordering and quality of service is second to none.
Perfect
You got what you expected
'They deliver'
Great choice great service great information You should get a trophy!
fabulous extensive range
fabulous extensive range, found everyone we wanted, all reasonably priced even for a small club like ours without giving way to quality, which was first class. Arrived sooner than predicted, packaged with care and consideration for the journey. Engraving superbly set out, well delighted. 2nd year running purchased trophies for football end of season presentation night.
The trophies were fantastic
The trophies I ordered were fantastic. They looked great, were nice and heavy, and they arrived very quickly.
A great service and really good quality …
A great service and really good quality trophies,have ordered of these a few years now and never been disappointed.
Exactly as shown on website
Exactly as shown on website. Funny and perfect for the occasion.
Fantastic
Fantastic. 24 hours from order to delivery.
We ordered the trophies quite late for …
We ordered the trophies quite late for our football presentation night but they arrived within 4 days, the trophies and engraving were exactly what we ordered and we will definitely order trophies from you again.
Great product, excellent customer service
Great product, wanted to change he delivery location at the last minute which was no hassle and quickly sorted
5star service twice in 2 weeks thank you
5star service twice in 2 weeks thank you
Quick delivery
Quick delivery, great quality trophies with perfect engravings. Thanks!
Great product and fabulous service as …
Great product and fabulous service as always!
Fast service and fabulous quality
Fast service and fabulous quality
Excellent service they turned up on …
Excellent service they turned up on time and were excellent quality the kid's loved them thank you Trophy store
Very efficient service and a good …
Very efficient service and a good product. Very impressed.
Excellent product
Excellent product, with excellent customer service and delivery.
Incredibly quick and efficient service
Incredibly quick and efficient service. Items arrived well packaged and would recommend to anyone after a similar service in the future.
Needed fast guaranteed delivery
Needed fast guaranteed delivery - spoke to one of the team and they guided me through the process. Delivered early and good value for money.
Really happy
Really happy - ordered some personalised boxes and the service and product was great. Great communications and lightening quick delivery. Recommend.
Great products
Great products, and prices are also good. I run a junior golf tour, tried Trophy Store for a sample and was not disappointed. I received a large book of products, so will be ordering again soon.
Excellent service
Excellent service. Ordered on the Monday and had arrived by the Wednesday. Players thought the medals were great. Would recommend.
Excellent customer service
Excellent customer service, second to none, with instant responses from Maria to all my E-Mail enquiries. She even went the extra mile for us and managed to squeeze in a comma to make the message look perfect. Recipient was delighted with product.
Trophy as advertised and delivered as …
Trophy as advertised and delivered as stated. Could not ask for more. Stress free experience always welcome.
For the money and the choice
For the money and the choice, plus free engraving on most trophies, and a clearance section too, its not worth leaving the house to find your nearest trophy shop. Every trophy I show to others is priced at twice the actual cost.
Fabulous service and outstanding …
Fabulous service and outstanding delivery thank you for such excellent products. I wanted to thank my volunteers with a gold medal and they are just perfect
We found them extremely helpful & the …
We found them extremely helpful & the item came very quickly I would definitely recommend this company.
Excellent service
Excellent service - thank you
after my order I realised I had not a …
after my order I realised I had not a lot of time to get my trophy. I did pay extra but trophy store got the personalisation done very quickly and the trophy was courier over to me. great service.
Excellent service
Excellent service. I ordered a tankard last minute and was worried it would not arrive in time. It arrived three days later and was just what I wanted. The Haribo in the box was a nice touch too!
Excellent service and exceptional value …
Excellent service and exceptional value for money. I have already recommended to many colleagues!
