Customer Testimonials

absolutely brilliant service

Thank you for your prompt wonderful service. I am very pleased with the trophy. Also impressed with all the messages that kept me up to date with delivery status. Excellent. Will recommend you.

Julie, 25/03/2013

Excellent

Great product speedily delivered. Excellent all round.

Paul, 25/03/2013

Really great school prizes

We bought a small statue and 2 medals for a school disco. Arrived within timescales and were great - kids loved them, really value for money.

Julie, 25/03/2013

excellent customer service

So nice to deal with a company that responds quickly to customer requests and delivers their promises. Good value products too.

Stuart, 25/03/2013

Fast reliable servie.

Based on my experience,I'd recommend Trophy Store to anyone. 5star

Jim Ravenscroft, 25/03/2013

ONLY IF WINNING GOLF TROPHIES WAS AS EASY AS ORDERING FROM TROPHY STORE

THE WHOLE EXPERIENCE FROM TALKING TO YOUR REPRESENTATIVE BEFORE ORDERING WAS A DELIGHTFUL EXPERIENCE. WE WERE KEPT INFORMED AT EVERY STAGE AND THE ACTUAL DELIVERY WAS MADE COUPLE OF DAYS EARLIER. I WAS SENT NO LESS THYEN 3 TEXTS FROM THE TIME THE GOODS WERE PICKED UP TO THE ACT6UAL DELIVERY INCLUDING THE DRIVERS NAME!SADLY WHAT REMAINS NOW FOR ME IS TO ACTUALLY WINNING ONE OF THE TROPHIES !!!!TRULY IT WAS A PLEASURE DOING BUSSINESS WITH YOU.REGARDS ANIL KOTECHA

ANIL KOTECHA, 25/03/2013

Gardeners trophy

I was delighted with my purchase it was exactly what I wanted

Janet, 25/03/2013

great incentive tool

Great product and great service.

Diane, 25/03/2013

Very happy with customer support and product, will use again!

A very helpful staff as I had trouble making my order. The products are good value for money and were delivered promptly and the tracking option was very helpful

fiona, 25/03/2013

Fantastic service!

The trophy store were really helpful and the street dance trophies look amazing, I can't wait to present them to the students and I would definitely use the store again. Highly recommended!Thanks again

Emma, 25/03/2013

Top quality product and service.

Many thanks for the fantastic trophy's, the product delivered was better than my expectations and I will defiantly recommend your company and product to friends and contacts for future sales. The delivery team were bang on time and the trophy's were well packed and I feel care had been taken my order, I couldn't find fault in anything from the moment I looked at your web site to the final delivery.

Paul Newman, 24/03/2013

Good value, good service

Comparing sites on a search engine I found Trophy Store & felt they offered good value for money. I was delighted with the trophy I bought & with the service I had on line & on the phone when I realised I had made a mistake with the spelling of some of the engraving I had asked for. Prompt & efficient service over the delivery too.

Susan, 23/03/2013

Excellent Customer Service

The medal I ordered was discontinued... A disappointment as the website said it was in stock. But the staff phoned me and emailed me and couldn't have been more helpful to get me sorted out with an alternative. Excellent. When you consider this was an order for about £4 plus p+p, it's remarkable.Then as the order was prepared, then despatched and with the courier, en route, etc, I got emails and texts every step of the way. Totally thorough and professional. I can't fault the system in any way. If I'm honest, I did grumble to my wife at the £6.95 p+p charge for such a very small order. But I can see where the money is spent.

Mike, 22/03/2013

Well presented easy to order

I have just placed a small order for my run club awards and was very happy with the trophies. Will be returning

Allyson, 22/03/2013

kept me updated on the progress of my order

A very good service I shall be using again.

simon, 22/03/2013

Well communicated, speedy and accurate

Couldn't ask for anything more

Charlie, 22/03/2013

An Oscar winning performance!

I was lucky enough to stumble upon Trophy store whilst searching for relevant awards for my team, and was amazed at the choice and variety of trophies/awards on offer. They cater for all budgets which is a plus to me. I will certainly be using Trophy Store again and have already recommended you to my boss who was very impressed with the speed and quality of your products. I thought the speed which you processed and dispatched my order was tremendous, and I also liked the text you sent to let me know they were on their way. Thank you.

Karolyn, 22/03/2013

Excellent & Friendly Service - My son loved his trophy......Thank you

I wanted to order for my son's birthday, a reasonably priced trophy & medals, as they were having a Football Table Competition.I spoke to the company to check I would get the order within 5 days and it arraived on time. The trophy was great and even better, my son won the trophy (wasn't a fix).Thanks very much

Lloyd Joseph, 22/03/2013

A Winner!

The trophy was exactly as described on the website and was delivered on time. In fact it was delivered earlier than expected and well packaged to prevent any damage whilst shipping. I would definitely use this company again.

Mark, 22/03/2013

easy to order and very reliable

Exceptional choice with a very straightforward and reliable method for inscriptions.

BARRIE, 22/03/2013

Great Quality and different from the Norm which should bring our society week to a funny end

Trophies are good quality and solid, not the usual flimsy easily breakable trophies you would normally get on a society, great value for money and I will definately order from this company again.

David, 22/03/2013

Very satisfied with your service.

From ordering to delivery I have no criticism - the school for which the items were ordered were very pleased and will probably consider ordering such items from you in future if they are needed.

Sara Lane, 21/03/2013

Great fast service with good communication.. and of course product!

Great fast service with good communication.. and of course product!

Hayley O'Hagan, 21/03/2013

Comic Relief 2013

Would like to say a massive Thank You to the Trophy Store for providing us with a Trophy for our Comic Relief Quiz Night. The trophy arrived next day and in perfect condition.

Sam H, 21/03/2013

Excellent store more than makes up for poor courier

Not being a regular trophy buyer I wasn't too sure of how to judge a good one for a bad 'un - so went by the professionalism and ease of use of the Trophy Store website. Finding what I wanted was really easy - as was adding the required engraving. The trophy arrived really quickly although it looked like courier had kicked the parcel all the way from the Trophy Store to me! Sure enough the otherwise very well packaged trophy was broken. I immediately contacted the store, sent them a photo of the broken goods and was promised a FOC replacement ASAP. It duly arrived, unbroken and well within the timescale promised. Very impressed - if I ever need another trophy I won't bother looking anywhere else!

Eddie, 20/03/2013

Great Product and Quick Service!

Exactly what I wanted, great price, and good quality

Iwan, 20/03/2013

EXACTLY WHAT I WANTED

LOOKING FOR MEDALS FOR MY CUBS CROSS COUNTRY ,THEY WERE VERY PLEASED ,AND A GREAT WEBSITE AND SERVICE .

john MCLOUGHLIN, 20/03/2013

Simple, Fast, Quality

Would recommend purchasing, I called to discuss specific needs.Very helpful and discussed the different options.Product arrived on time and was of a good quality. Would use Trophy Store again.

Laura, 20/03/2013

great choice, great service, would recommend, and definitely use again

Very pleaded with the item I ordered, great communication through email and text regarding item delivery. Would highly recommend trophy store and would be happy to use again.

STEPHANIE, 20/03/2013

Fantastic Trophy - Fantastic Service

Brilliant Trophy, better quality than I expected as the price was so cheap! The Delivery was upgraded free of charge as I could not select "Next Day Delivery" when creating my order, this was much appreciated and meant that it arrived in time for my Annual Golf Tournament with friends! Highly recommend.

Jermaine, 20/03/2013

QUICK, EFFICIENT SERVICE

Fantastice choice of trophies on offer. Ordering was simple and the item came within a couple of days. Would higly recommend.

Christine, 20/03/2013

Great service and follow up

I needed 2 trophies very quickly and after calling the Trophy Store they assured that if I made the order within the agreed timeframe they would be able to meet the deadline I was working towards. Which they did and even beat it by day or two.The great service went even further when they called me back on my mobile when they noticed my order was open on the system for a few hours but had not been confirmed by me. This was great service and very impressive as they knew how important it was to me.Thanks for your help.

Kieran Eblett, 20/03/2013

Amazing value, fantastic service

I ordered 15 oscar style trophies for a student ball that I am planning, and was slightly worried as our budget was quite low (so I paid £4.99 for each statue) and the ball was only two weeks away. It was guaranteed that they would arrive within 7 working days, and the guy I spoke to on the phone was v polite and helpful. They actually arrived in 3 days. I was also told the day before that they would be delivered and the name of the driver, and on the morning of the delivery I was text an hour slot which was also stuck to. The trophies look incredible and well over the price I paid, and all the engraving is great. I couldn't recommend trophy store highly enough.

Lucy, 19/03/2013

legal,descent,honest and truthful

put in order , got processed, was delivered when said, exellant product, will use again.

Ian B, 19/03/2013

Excellent swift service

No problems experienced what so ever.

Phil, 19/03/2013

Fantastic Service, Brilliant Price, Quick Delivery and great Advice

I must have called this company about 4 times in one week, constently asking questions and advice on there products. I was organising a work awards and i needed the awards at short notice. They were absoultley fantastic, ordered them on thursday and they arrived on tuesday.... nicely wrapped and no damage. will definatly use them again|!!!!

Leyla, 19/03/2013

Excellent service - very helpful!

Working for a school it is not always possible to pay for items via credit card. I found Trophy store very amenable to helping us to overcome this by providing us with an invoice instead. They had a very friendly manner, and the communication regarding the delivery of the Trophies was excellent.The trophies arrived quickly and they are a lovely quality.Thank you

Karen Richardson, 19/03/2013

Excellent service...

Really great service from the staf, very quick turnaround and the finished product was fantastic!

Rou C, 18/03/2013

Excellent product, great value, fast and easy service

We were really impressed with the number of different products available and thought they were great value for money.Even better, having placed our order, we were pleasantly surprised that our goods were produced and despatched earlier than expected.The communication from order placement through to delivery was also really impressive with regular email updates to let us know what stage our order was at.Overall a fantastic service!

Plastribution Ltd, 18/03/2013

Impressive trophy - kids loved it. Great value

The trophy is well made and very impressive. The service was efficient and it arrived promptly hence the 5* rating.

COLIN, 18/03/2013