Customer Testimonials

VERY WELL ORGANISED COMPANY

I PLACED AN ORDER ON A FRIDAY AFTERNOON . TROPHY ARRIVED TUESDAY MORNING AND I WAS INFORMED THREE TIMES BY TEXT WITH DETAILS FOR MY ORDER. FIRSTLY THE DAY IT WOULD ARRIVE , THEN AN HOUR SLOT THAT DAY WHICH THE COURIER WOULD DELIVER. IT ARRIVED EXACTLY WHEN THEY SAID. VERY GOOD PRODUCT WITH GREAT SERVICE.REGARDSMR SANDFORDDIRECTORPRIDE PLUMBING SERVICES LTDDERBY.

MR SANDFORD, 05/03/2013

Great Friendly service

Very good service, solved a problem with no fuss. Many Thanks

PAUL, 04/03/2013

Cannot fault an excellent service

Ordered hole in one golf trophy on two occasions, didn't realise that they let you know deilvery time and date to the hour and missed first delivery. They returned following daybut I forgot to leave a gate open for them and went to pick trophy up myself - no problemsit was there waiting for me. Second trophy delivered on time and hour as they informed me.A very pleasant experience compared to being messed around by other delivery agents.

john peace, 04/03/2013

Good quality and prompt service.

Very pleased with the quality of the product. Delivery very prompt only had to wait 2 days. Will definitely recommend to friends and family. No complaints whatsoever.

Christine, 04/03/2013

Fantastic Service.

I recently ordered some trophies with engraving for a Golf Weekend.I used the services of the Trophy Store and found the website very easy to navigate.I was also impressed with the good value the trophies i ordered along with the engraving.I ordered my trophies thinking to myself that they will take about 2-3 weeks to arrive at my home address due to the engraving that needed to be done. However i was very impressed to recieve the trophies within a week of ordering.From start to finish my experience using Trophy Store was fantastic. Really really good service I highly recommend this company for all your trophy needs.

Paul Kelly, 03/03/2013

Great Trophies! Great Service! Delivered in time.

Great Trophies! Great Service! Delivered in time.

Stephen, 03/03/2013

Outstanding service

I highly recommend this company, great selection of trophies, medals and other awards. Easy to order and pay for what you want. Super fast dispatch and delivery and great communication. Won't go anywhere else for what I need. :-)

Darren, 01/03/2013

Great service from order to delivery!

Would have no hesitation from using Trophy Store again. Kept informed right through from order to delivery. Love the time slot for delivery, so much easier than waiting in all day! Great trophy was well, lovely engraving.

Angela, 01/03/2013

Quality trophy arrived quick

Ordered a trophy for an upcoming staff quiz, the tropy only a few days after purchase.

Peter, 01/03/2013

excellent service, delivery & products

very pleased. really helpful both online & on the phone. speedy delivery with regular updates, right down to accurate time of delivery. football medals for my son's birthday party were good quality - good size and felt sturdy in the hand. the boys loved them!

Joanne, 28/02/2013

Great service and product

Great trophies would deffinatly recommend to others

Chris, 28/02/2013

Excellent automated service....1st class from start to finish

Booked goods on-line with no issues, received an e-mail acknowledging my order & payment, next thing I knew my trophies had turned up at the door, fantastic service from start to finish.

Carl, 28/02/2013

Excellent

Great product, looks good and good quality for the money. Fast delivery. Perfect!

Kerry, 28/02/2013

brilliant, from start to finish

A great service no problems what so ever. Really pleased with the trophies for our golf trip, good value too !! will definatly use them again...

david, 27/02/2013

Awsome

I ordered a trophy to donate to our local Gala in memory of my Dad. It really was worth every penny, and he would have been so proud.

Mrs Diane Raw, 27/02/2013

Really good, well recieved by winners

Would recomend your company very accomodating as I needed a quick delievery and were very good quality.

Grant, 27/02/2013

Excellent customer service and great trophy!

I wanted a slightly longer engraving that the website would allow me so I simply phoned the number provided and was very kindly helped at no extra cost. The item was dispatched very quickly and was good quality. I would certainly use this service agian.

Emily, 27/02/2013

Fantastic Service. My kids just love their Monkey trophies!

They delivered early so my kids got their trophies on the day of their Go Ape Challenge. Which I was very impressed with. The quality of them are fab & I definitely recommend this company for quality & service.

Lucy, 26/02/2013

This was an excellent online shopping experience.

The experince started with an excellent website that enabled me to quickly locate exactly what I wanted. It was very easy to make the order and to specify the extras I required. Order confirmation and information about delivery was informative and timely. The firm making the delivery were excellent, informing when they were delivering within a one hour timeslot. The item I bought was exactly as I expected, good quality and value for money.

Peter Scott, 26/02/2013

Cheltenham here we come!

We have arranged a big family reunion to coincide with Cheltenham Race Week. Among the different entertainments that we have planned is a mock race night at home. We needed a trophy to present to the winner and have been absolutely delighted with trophy provided by Trophy Store. It is exactly what we wanted - low cost but amazingly realistic. Many thanks!

Eleanor, 26/02/2013

Great Product, delivered on time!

I ordered some tennis medals for my son's 7th Birthday Party. They are good quality, look fab & he & his friends were delighted at 'winning' them. Delivered on time & look exactly like the picture. Fab!

Lara, 26/02/2013

Very efficient, and quicker than expected

When I specified on the form that I needed the delivery to be slightly earlier than their guaranteed delivery date they were happy to move it forward without charge, and as my instructions for the engraving were a little imprecise they called to clarify - the trophy arrived in perfect order and time, couldn't ask for more!

Joel, 26/02/2013

Surprisingly Good Quality

We received our first purchase and we were really happy with what we received. Other medals I have purchased for my sports company have been rubbish but these were excellent, cheap and delivered within a few days of ordering. Will use this site again when we next need medals!

Will, 26/02/2013

Exceeded my Expectations

I found Trophy Store to be very helpful and easy to deal with. As I required the text to be in Welsh I thought I might encounter some problems with layout, spelling etc. but Chris from the Customer Support Team was very helpful, and I received my Trophy very promptly, with thanks.

Alwena, 25/02/2013

service and product was superb

Have now used trophy store for two years running, service and product is superb. I will use them again!

Chris, 25/02/2013

Fantastic

Great service and product.

Dan Whittle, 25/02/2013

Pleasantly Surprised

What an excellent product and service. The Stag Day clay pigeon shooting trophy arrived and I opened the box. The trophy was excellent ! Heavier and mor substantial than I envisaged. The engraving exactly as requested. Fantastic VFM and I would recommend Trophy Store to anyone. The trophy now sites proudly on the Stags mantlepiece ..... (gnashing of teeth) .. had planned a prime spot on mine. Thanks Trophy Store !

Puffer, 25/02/2013

Excellent Service

Although I had a little trouble to start with ordering multiple trophies and requiring engraving once I got the hang of it , it was very easy.There was a huge amount of choice and styles and the menu allowed for to be price conscious without scrimping on the quality. It was an urgent order and I was worried about the delivery times. I decided to call the team. They were very helpful friendly and efficient. I was kept updated on the date and time of the order with emails and texts which was very reassuring. It really took the stress away from a busy conference knowing that I would get everything on time and as described. I would definetly use Trophy Store again.

Geraldine, 25/02/2013

Very helpful and efficient

From beginning to end a flawfless service. A friendly service with a speedy outcome.

Kerry, 25/02/2013

Worked hard to accomodate a specialist order

Ironically, the speed of turnaround from order to delivery caused me some problems because I didn't have the time to advise the company of a specific requirement (more my fault than Trophy Store). They volunteered to pick up free of charge the delivery made the previouis day, actioned my required changes and had redlilivered in the same week.Fisrt class service - very impressed.

Mark, 24/02/2013

excellent,speedy,service

Ordered a trophy for family member, they are delighted with final personalized product, would definitely recommend.

Tracy, 24/02/2013

Excellent service from first phone call to delivery.

Would have no hesitation in using these people again.Their approach was very professional and attentive, with good processes to support them.Many Thanks.

Nick Wright, 24/02/2013

Great catalogue and website, but the trophies don't match up between the two.

Whereas we would not hesitate to recommend you to others, and having received excellent service via telephone and email, and order was received really quickly, we were frustrated by the fact that there are items on your website that are not in your catalogue. Whilst we can appreciate you use two different suppliers (as told on the phone), after having spent a considerable amount of time trying to choose what to order I suddenly realised we weren't seeing everything in the catalogue. We therefore had to use my laptop as well as the catalogue and start all over again. Surely there must be a way of tying these together. Will definitely use again next season!!

Tracey, 23/02/2013

Easy to order, quick to receive.

Very happy with the speedy response. I liked the text message to confirm delivery. Very pleased with the goods I purchased.

Louise, 22/02/2013

Really good quality and value for money

Bought trophies for a snooker tournament from trophy store last year and was really pleased with them when they arrived, especially for the price paid. Ordered from trophy store again this year for the tournament and again really pleased with the quality of the trophies. Perfect for what I needed and engraved really nicely. Would highly recommend to anyone.

Tony, 22/02/2013

Selecting the right team (trophy store) made me a winning grand-dad

When my 7 year old grand-son won the man of the match for Gillibrand Warriors F.C on his debut game he received a trophy and certificate as he understandably had to return the trophy for the next match I thought it would be nice to get an engraved replica the trophy store delivered the engraved trophy two days after I ordered it their web-site is "grand-dad friendly" and they kept me informed of delivery and the trophy arrived as they predicted between 1300 and 1400 allowing me to take the trophy to Joshua when I collected him from school.First class service

Catherine, 22/02/2013

excellent , did exactly what it said on the tin

First class service couldn't fault it from the order to the receipt. The courier company delivered exactly as they said within a 1 hour slot

robert, 22/02/2013

Fast delivery

Thanks for the fast delivery and turnaround for my recent purchase of three trophies. Very helpful when I called to make an amendment to the engraving, and did not affect quick dispatch. Was dubious initially at high delivery cost, but given it came very quickly and had frequent emails giving me time of delivery to within an hour I would say it was worth the cost.Trophies nice quality too, heavy and look good.

GMacGregor, 22/02/2013

We were very pleased with our Trophy

We were happy with our experience with Trophy Store, and we received our trophy withiin a few days of ordering it. We were notified of the time it would be delivered and it was delivered at that time. The trophy was very well packaged. Overall our experience was good.

Debbie, 22/02/2013

They did everything to meet up with my needs and speedy delivery.

I am happy they did everything to meet up with my needs and speedy delivery.

Catherine, 22/02/2013