Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

40921 - 40960 of 42,353 Testimonials

Good product but didn't meet delivery time

Ordered 9 medals online on a Sunday but they took 10 days to turn up. That meant I had to buy 9 more from a shop. When they did turn up they looked great but basically I was v disappointed with the service that advertised a 5 working day delivery. I'm now stuck with 9 excess medals.

Nick, 16/10/2012

far better quality than I thought!

Received the trophy's and was amazed at quality and feel of them!! They were weighty and substantial! The engraving was great! They were presented to my chosen swimmers of the month :) I was very pleased with both trophys and would recommend this good company!!

Dianne Hargrave, 16/10/2012

Good price, quick service

Good price, quick service

Anne, 15/10/2012

Nice trophy. Late delivery (2-days)

The trophy was as expected but I ordered it 10-days in advance of when i needed to present it and received it two-days after the presentation. A bit embarrassing. Willing to give a second chance if needed.

Christopher, 15/10/2012

Looked just as shown and pleased with the trophy

The gardening trophies I ordered were for a Doorstep Challenge Competition that all our care homes took part in. These really looked the part and for the cost of them, were reasonable too. I did accidently knock one over and the top of it broke straight off (my fault obviously) but perhaps it could be made a little more robust, but then again for the cost, what should I expect. Generally overally pleased with them and would certainly order similar products again.

Maria Mallaband Care Group Ltd, 15/10/2012

IT WAS THIS BIG!!!!!!

Ordered and received a splending fishing trophy - it is going to be used for the largest fish caught in our club's annual competition.It was perfect for the prize and at a very good price! Will definitely be back for next year's prize.If you want a trophy for any sport, I would highly recommend the Trophy Store, top trophies, excellent prices, superb service.

COLIN, 14/10/2012

Superb service

Great trophies that were delivered to an alternate venue as promised, on time; trophies were a hit with the recipients of the awards.

Tim, 13/10/2012

Extremely satisfied with product,service and promptness.

The trophy was purchased for Werneth Golf Club (Seniors Section). I have received only complementary comments on the product from the members.The staff I spoke to were very helpful and gave good advice regarding the engraving.Would not hesitate to use the company again, should the need arise.

Alan Milligan, 13/10/2012

Good choice, quality and price

Bought trophies and medals for my son's 18th birthday party Go Karting bashThere a few trophy suppliers on the web - but these offerred the most competitive prices.Delivery was excellent - they keep you well informed as to delivery date and even time on the dayWill def be using them again!

Layton Lewis, 13/10/2012

Nice trophys - glue not strong enough

the trophies were larger and heavier than expected which was a good thing - but the plaque dropped off a couple because the glue wasnt strong enough

Jo, 12/10/2012

Loved the awards our customers are very pleased with them

We ordered these awards to send out to our stockists for their outstanding services. They have all been distributed and every single one has said they are thrilled to bits with them and they now take pride of place in their shop. Thanks to Chris for all of his help, would definitely use Trophy Store again

Kerry, 12/10/2012

Nice 'ol trophy!

Trophy arrived on time - and in good nick! Thank you very much!

Nicholas, 11/10/2012

Trophies are great

Trophies were as expected but they took a week to get here and as a result were not used for the intended occasion.

Mark Treverton Shooting Entertainment, 11/10/2012

Great, accurate service! Very impressed with the final product

Ordering was straight forward, there was an option of trophy for every budget and it was all so easy! I would definitely recommend this company to anyone :)

Louisa, 11/10/2012

Great quality and fast service

I bought these bowling trophies for a works do and they were very well received. The prices were great the quality of all three trophies was excellent and they made the bowling do so much more. I have already recommended the site to a friend and will deffo be using them for my next works event!

Jeremy, 11/10/2012

great products - great service

A great website - very clear to ude and find some superbly priced products. love that you can pay via paypal too. I will be recommending you to everyone.

Lois, 10/10/2012

ACE!!!!!!!!!!!

Excellent customer service skills and good quality stuff

MR M KHAN, 10/10/2012

Excellent

The service was excellent, The trophies was of a high standard I was kept up to date when the trophy was going to be delivery.

Mrs Smith, 10/10/2012

Trophy bought for my daughter

Having looked for a trophy for my daughter all over the net INCLUDING eBay,I could only find either cheap plastic ones or expensive vintage ones.I went on to look further and found Trophystore.I can only say that the result has been fantastic and the trophy I bought was a fantastic price,even cheaper than the plastic ones!! and great quality!!.....highly recommended!!!

Simon, 10/10/2012

Great service and great product.

Communication with the Trophy Store was always easy and efficient. A very fast service from design through to delivery. Great prices for products received and would recommend highly.

Deborah, 10/10/2012

Use Trophy Store every year for our prizes and never once disappointed

For the last few years we have bought our medals from Trophy Store and each time we are delighted with the quality of the product received. Each year delivery has been on time. Would recommend to anyone.

Richard, 09/10/2012

Excellent product, service and delivery!

Really pleased with the trophy I ordered. Good quality, excellent price and I liked the contact that was made throughout the delivery service. Would definitely use this company again and recommend to others!

Joanna, 09/10/2012

TrophyStore wins for me!

Very good value trophies. Arrived extremely well packed and all engraved exactly as required. I'll definitely go there again.

SDG, 09/10/2012

Good range of trophies and excellent service

Good range of trophies and excellent service

Darren, 09/10/2012

Great quality product

Received the trophy and was impressed with the quality. Boys really liked receiving it every week for a great performance, will be ordering more soon, thanks

JAD, 09/10/2012

Excellent & fast service

I was very happy with my purchases from Trophy Store. The service was friendly, very quick and the trophies exactly what I wanted.Highly recommended.

Lorraine - Talaris, 09/10/2012

Great Service and easy to work with. Product was as promised and of a very good quality..

The customer service representative with the Trophy Store was professional and knowledgeable of the products. Ship dates were as promised and the quality of the products were excellent. We will definitely shop with them again.Thanks

Joe Arnett, 08/10/2012

Just what I wanted at the right price

Great service. Requested a slightly different form of engraving which wasn't possible but handled well. Will use again.

Tony, 08/10/2012

Very good will use Trophy Store again

This was the first time I used the Trophy Store and I am very pleased with the sheild.The price was just right.Engraving clear, delivery fast and good quality shield.Very helpful staff with good phone skills. Well done

ELAINE, 08/10/2012

Gold star for Trophy Store

Trophy store dealt with and turned round my order in the time I requested, despite there being a problem with both the original trophy I'd selected, plus the replacement trophy we agreed, which arrived with them damaged. Nevertheless they rushed a perfectly acceptable third alternative to me with no delay in turn-around time. It was also a slightly more expensive trophy than my original order, but they did not pass on the cost difference to me. Altogether their communication and customer care were excellent, and more importantly they delivered without delay and without excuses. Very happy to recommend them to others.

Juliet, 08/10/2012

Excellent service

Easy to order, good help & advice over the phone; very accommodating of requirements; delivered quickly, and trophy looks great. Thank you!

Laura, 08/10/2012

outstanding

it was so easy to order. and when they said it would be here on the 28th and needed someone to be in to sign for it , l couldn't do that when. l changed the date and it was so easy and when they sent an e-mail to let me know when l could go on line to track that was clever because it then told me the the time it would be delivered between and true to their word it came. and it was better then l thought, the club where very impressed . l say use use them you won't be disappointed.

audrey, 08/10/2012

Not disappointed with trophy or delivery

Trophy lived up to its on line picture & description. Despatch details were comprehensive and delivery by DPD was exactly when stated.

Barry, 07/10/2012

Pleasing and satisfying experience!!

The experience was very satisfying and pleasing. Well done guys

ADEGBOYE, 06/10/2012

fun and rewarding

quality trophy at very nice price

catrina, 06/10/2012

Order, confirmation and delivery within 5 days

User friendly website - love the mobile confirmation of despatch and delivery was before expected. Last minute order I needed for a prizegiving - received 2 days before needed. Thank you.

Deborah, 05/10/2012

Excellent Service

Was struggling to get something sorted. Emailed Trophy Store and everything was sorted out. Very helpful and items ordered turned up promptly. Would have no trouble ordering from them again and have laready reccomended them to friends.

Craig, 05/10/2012

Couldnt have been more helpfull!

I had a slight isue with ordering on-lin so rang for assistance. The order was place in less than 10 minutes, and a confirmation received by email while I was on the phone. The mdeals arrived in 5 workiing days and were just had been ordered. Would use again.

Karen, 05/10/2012

Good Quality silver Salver

Product went down very well with customer.Presentation box could be better quality.

Dee, 05/10/2012

I was so pleased with my trophy, it was a reasonable price and was delivered promptly.

I was so pleased with my trophy, it was a reasonable price and was delivered promptly.

Julie, 05/10/2012

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