The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
A fast, efficient, quality service that met my highest expectation
The staff were friendly a efficient on the phone. The order was immediately confirmed by e-mail and delivered within 3 working days. A brilliant service and one I will use again
FAB-U-LOUS
Can't tell you how pleased I am with the trophies. Excellent service from first point of contact to delivery. will definitely be using them again..
The Trophy Kings
Found this company when searching for a trophy for a works bowling party. The prices are competitive and delivery was quick and well packaged. The product itself is decent with nice engraving. Would highly recommend.
AS FAST AS MY GO KARTS
Checked on line for trophys for my go kart parties.Easy website and fast efficient service I like the tracking service as well.
Yes I Would Buy From Trophy Store Again
Good communication and product delivered exceeded my expectation - each trophy came in individual boxes.
Recommended
Excellent service at a very good price.
Quick and excellent trophy service.
Thsnk you great trophy. Will use again.
Engraving on the plaque was to utmost perfection
Had a plaque done and the one I chose was unavailable but staff Chris was very helpful.He sent across available ones and was patient and helpful through out the series of e-mails we exchanged.Would definitely do business with them again
Great service
Order 2 trophy excellent quality and quick dispatch great company would use again
Excellent, thorough and accomodating service
The service I received was excellent - Trophy Store were able to accommodate my last minute change for engraving and the trophies arrived exactly as expected and on time. We've used this company a few times now and will continue to do so.
Quick Delivery
Nice trophies delivered within a week.
Just Brilliant
Super pleased with the service. Had to call a couple of times with questions before my order was placed and everyone was super helpful and polite. The product that arrived is top class and I will be using The Trophy Store in the future.
First class service!
Great service as always, will only ever use Trophy Store for my requirements, Prompt delivery and the customer service and care taken with my order was excellent. Love the new range of Personalised Wooden Presentation Boxes also perfect gift for any occasion.
Fast and great value service.
Exceeded expectations, would strongly recommend.
Brilliant service
I love the trophies and medals I ordered. They are great quality. Also I made a spelling mistake on one of my plaques and they sent me a replacement which arrived the following day and this was at no further cost to me. I am very happy with the service and goods and would most definitely recommend trophy store.
Good product and quick delivery.
I ordered a trophy and a 60 badges for an inter-house music festival at my school. They were of good quality for the reasonable price I paid, and arrived within a week of ordering. As this included inscribing I was impressed. I would use this company again.
Incredibly quick service
The trophies arrived very quickly- up to the north of Scotland. I shall use Trophy Store again.
value for money and promptly epedited
I would buy again from Trophy store
Even Olympians would be impressed winning one of these medals
As the nominated organiser (for the 3rd year) of an annual fun Quiz, I was scratching my head as to what prizes to provide for team winners. Previous years there has been wine or chocolates - but the difficulty has always been how at the end of an evening does the winning team of 6-8 people share out the couple of bottles of wine or box of choccies? Our small club can't hasn't funds to afford more. I was therefore delighted to come across the Trophy Store website and find their Quiz Medal plus ribbon & with engraving too!! was very reasonably priced. I telephoned their customer care team as I was anxious to know the medals would arrive in time for the quiz which is due to take place on November 1st. 2014. A very friendly voice on the other end assured me they would. The medals arrived very swiftly and I am really impressed with the quality, the quiz is tomorrow night & I just know whichever team wins are going to be surprised & delighted with this year's prize. For some folk who have never won any trophies in their life it is amazing how nice it is to be awarded something that looks so impressive.
Prompt Delivery of wonderful Medals
The medals ordered came on time and were of a high quality.They were appreciated by the recipients for a drama performance of Ramayana at our Diwali Celebrations for the Community.
Really good, clear info on website, great service, quick delivery!
Ordered for the fourth time from the Trophy Store and will continue to use them for all our netball trophies. It is so straightforward, excellent products and quick service.
First class service!
Great professional job and so responsive to my needs, I'm a very happy customer!
The Trophy Store is fantastic !
The Trophy Store is fantastic, they have so many to choose from, the prices are very competitive, they engrave them just as you want them and send to you really quickly. I am very impressed with them and will definately use them again and again ! Thank you.
Impressed
I was very impressed with both the service I received from customer services and the engraved products.The products arrived within a couple of days of ordering which was great. Very efficient service.
Fantastic service
I was incredibly happy with the service I received from trophy store. I asked them if they could rush through my order as I'd left it late to order my trophies and medals. They did so without any extra charge or hassle. The quality was also excellent. I would definitely use trophy store again
Good quality products reasonably priced, speedy delivery
Great products.
Better than expected
Great service fast delivery will be back for more in future
Quick, helpful and plenty of choice
First time I'd used the company and I was very impressed with the service - will definitely get our trophies from them next year!!
Quick and In constant communication
No problems at all.
Lovely products and great service
We have ordered from Trophy Store a number of times, and have been extremely happy with the quality of their products. Their service is superb, we have never had any issues and the products always arrive within our event deadlines. I would Trophy Store recommend to others.
GREAT SERVICE, GREAT GOODS, GREAT PRICES.
this was my first order with Trophy Store. I was delighted with every aspect from website, personal contact, right through to delivery company. absolutely faultless. I would highly recommend you to anyone.
Fast delivery - good value for money
Ordered some engraved medals for my netball team. They were delivered quickly. They were pretty good quality and good engraving for the price I paid for them.
Fantastic customer service
Excellent service, friendly helpful staff.
Thorough and quick
I had to change a spelling for an engraving which was accepted and sorted without fuss, The tankard was delivered within 4 working days, I couldn't have asked for more.
fantastic company.
I recently purchased 2 shields from trophy store, their website and ordering system is easy to use and the delivery time was as promised, great shields along with great customer service, have recommended to my friends.
Excellent service from Trophy Store
extremely helpful after sales service. I had omitted to purchase a date disc to add to my trophy. I had an Internet conversation with a customer service team member who sent me one in the post which arrived the next morning. excellent!
Excellent service- was kept informed throughout the process
I found my Customer Services contact was knowlegable about the product and was supportive when I had trouble ordering via the website. The service was otherwise smooth and responsive. I was kept in the loop throughout the design process and the transportation process. It has not been awarded to the recepient yet I may have further comments once the award ceremony has taken place. Many thanks
First class service
The order was received promptly and with no fuss. Order was well packaged.
Helpful, friendly, fantastic communication
I love the instant chat service on the website. I had a couple of questions about availability of items as I had a large order. My questions were answered straight away and in a very friendly manner. The shipping partner that the Trophy Store uses was also very professional. I will definitely use the Trophy Store again.
Fantastic value for money product!
Speedy delivery and fabulous trophy, thanks
