The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Excellent!
Great choice of trophies, great service and delivery.
Great value & fantastic service.
Took on a late society booking as part of my Golf Club Cleaning business and had to get some trophies for the event. Trophies were with me within 4 days. Fantastic value and service - will use again.
Superb service and customer care !
Definitely recommend ......simple order system and excellent customer care
Absolutely brilliant!!
The only problem was the couriers tried to deliver at 7pm!!!
Excellent Service, very fast turnaroud
I was very pleased with the excellent service provided
Excellent product, fast delivery
Products arrived by expedited courier within 4 working days. Packaged neatly with care so they would not be damaged in transit. We did not ask for engraving in favour of a custom design we had made. I will be using the service every year for the foreseeable future.
Wanted my order fast - Got it fast
Did the order in bed on a Sunday night - needed them to present on the following Friday. Paid the express charge - Got them Thursday afternoon
great service - no hiccups
Easy to order and pay and good communication
Excellent Customer Service!
Trophystores have been kind enough to donate a trophy to a charity fund raising event that our business is holding in a couple of weeks, they even offered to engrave it for free. Would highly recommend this comany, customer service is clearly paramount to the. Thank you Trophy Stores!
Excellent service
Last minute order and arrived before the event
Excellent quality and prompt delivery
These trophies were excellent quality, a good size and a fantastic price! The website was easy to navigate and order exactly what I wanted. They arrived promptly and were well packaged so were in perfect order. I will definitely be ordering more in the future!
Brilliant customer service!
I was really impressed that when I needed my order urgently that the customer service department went the extra mile to e mail me back, arrange a swift despatch and keep me up to date with where my order was. Will definitely use them again!
Good price fast delivery
Super trophies at a great price; really fast delivery too. Why go to the shops!
I'd recommend this company to anyone, simply magnificent.
In an age where customer service is key to being that bit different from the competition, this company has smelt the bacon.At last a company that appreciates my business, a company that provides products at a fair market price, a company that provides a service that is far batter than any other in the same market sector. In fact exceeds expectation, which is rare when you consider i am at 'that' age where i am allowed to moan and groan at anything...........and apparently do!I would recommend and continue to buy from this company, a company that a lot of other businesses could learn from.
Super service!
Brilliant - no problems. Will use again.
Quick and beautifully engraved
I purchased the shield to award at an annual art competition. Website was easy to use and the shield came within a week. The Shield was perfect and the engraving was very good. Would definitely recommended them!
Great,Easy to use Web site
Orderd my trophies was very happy with them, good quality and a quick service.
Fast and relaiable service
Really nice trophies, the school i ordered them for were very pleased. Good Value for money.
Passes the "Ronseal" test...
..does exactly what it says on the tin...
excellent service and speedy delivery
Max was extremely helpful and spent almost an hour going through my order. Couldn't have done it without him. I had to chose 10 trophies and each one was engraved. So pleased with the results.
Brilliant!
Very impressed with the whole process from placing order to delivery - superb!
Great Service
My orders are always delivered on time and accurately. Great service.
great service start to finish.
great service, I was kept fully appraised of the status of the order all the way through. I will definitely use Trophy Store again.
Fast delivery of 13 x rugby trophies in no time at all
Ordered 13 x small rugby trophies for term end - all individually engraved. Arrived quickly (8 days-ish) and all individually boxed and engraved. No problems at all.
Great, fast service
Great service. Always use these! Tksx
Top award for the Trophy Store
Great offering of stock, reasonable prices, brilliant communication from start to finish - will use again, thank you
Fantastic quality for great price
What's not to like? The trophy was very reasonably priced, was delivered with no problems and the final product was of fantastic quality. Highly recommend
Excellent service, great product
More than satisified with the product, always wary buying on the internet but extremely happy with what was received. Good updates on delivery and the product probably better than anticpiated. Would definitely use again.
Great customer service, quick and good product
First contact was via their online chat service and this worked well. I subsequently phoned to discuss settingt up our company logo and the person I spoke to was friendly and helpful.The design process was done quickly and the order arrived very quickly so I would definitley recommend if you need something in a hurry.The award turned out very well and it is nice to have it in a presentation box.
Amazing service. will definitely use again!!
WOW!!! What can I say. Extremely friendly and helpful staff and the turnaround was incredible. Ordered and 5 days later it was with me. Amazing quality and looks great. Thank you so much guys!!!
Awesome - Fast Service, Quality Products
Really Great - lots to choose from, included engraving and very speedy delivery, and best of all - great prices
Great service
Friendly, knowledgeable staff gave helpful advice and processed my order accurately and rapidly. Will definitely be using again.
Excellent value an good service.
The trophies are good quality. They were very well packed. I was informed about delivery. Excellent company.
very happy
Very happy with service and product quick and easy. Arrived quickly aswell
Awards should be given to Trophy Store they came to my rescue,exceptional.
I hadn't placed my order in enough time for our awards night, I telephoned Trophy Store the day before my awards night and explained this. They had only had my order for 3 days the lady on the phone put me on hold to check the progress of my order and came back to me with the exceptional news that my order was being put out that day and would be with me the next day. So grateful to Trophy Store we had a great awards night all trophy's etc. where well received .Excellent products with above excellent service.
Great service and great trophies
I ordered a bunch of trophies for my football team and was impressed by the quality of them for such a relatively low cost. The trophies are substantial and the engraving service adds that extra touch of class. On top of this the trophies were delivered on time and trackable every step of the way. I even won a free football to go with my order! Will definitely be using Trophy Store again in the future. Very impressive.
Good choice reliable delivery. Great experience
Great experience
Great Service, lovely trophies
Very prompt service, lovely trophies - we will be using again!
You deserve the star trophy!
Excellent service. I phoned as I live in France and wanted to check a few things out befor ordering. Maxim was superb helping me through what I needed to know and I hen just ordered my two trophies over the phone I needed to confirm the spellings for the engraving but as I needed the trophies fairly quickly Maxim sorted the order immediately pending the confirmation from me superb serviceThe trophies arrived earlier than the expected date and the quality was superior to what I expected. All in all excellent service and quality products at reasonable prices including e postage to France Many thanks again. Will certainly use you again and would defiantly recommend to othere
Great service
In a rush I under ordered, I started an online chat to sort it out. Most helpful, and I was allowed to place another order with the same packaging. Would definitely re use this company. Order was fast tracked and trophies arrived intimefor school sports awards.
