The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Fantastic service, great products at great prices
This the second year that we have used trophy store for our School awards evening supplies and they have yet again exceeded expectations.Very prompt delivery within the specified one hour window and great prices for good quality products.
delighted with the trophies
I used to order similar trophies from a shop in my home town - I'd prefer to give my business locallly if the service and price were comparable, but Trophy Store are far ahead on both counts. I know the they can do it cheaper because of volume, but the speed and service are also far superior too. Shops take note!
Great service just what we needed
Great service just what we needed
The kids loved receiving a trophy!
Very efficient and good value for money. The children in the club were delighted to be presented with their award.
Excellent quality and brilliant customer service
I ordered some Oscar style trophies for a media award ceremony and they were excellent quality. Very reasonable pricing and were delivered in excellent times. Will definitely be ordering form them next year.
Top quality service and products
I would definitely recommend trophy store. I ordered a number of personalised medals and trophies and they are all perfect. Well worth it.
Excellent Service
Very prompt, good customer service and quality of products
Very good service
After ordering my trophy they kept me informed all the way through and also send me texts letting me know the time frame for delivery on the day. the first delivery failed as no one signed for the parcel but a quick call and they rearranged the delivery for next day, very goodI would recommend the trophy shop if anyone would ask me.
"SPECIAL AWARDS"
We wanted some fun medals for our teams end of year get together. We'd already had the formal club presentation night so these were our tongue in cheek awards. I ordered them on line received the confirmation email straight away and texts to tell me when they were going to be delivered. The service was quick and very efficient. I would definitely recommend them.
Lush
Very nice one of the best fastest delivery service I have had for a long time , top quality trophys many thanks
great product
great product,kept me informed of delivery,which was spot on time
Speedy
Trust pilot were very quick to get back to me and are very happy, professional people to speak to.
extremely satisfied and happy
I am very pleased with my trophies. Every one had to be engraved with different name and everything was perfect! No one mistake. They were wrapped like the babies, very safely and carefully. Great delivery as well. Thank you very much I sure will need some more in the future and now I have my supplier!
Excellent service and excellent products
Reasonably priced but good quality awards. Would definitely recommend.
Fast, as described, delivery as promised
Needed a big order with 3 days to go, full engravings as well as weekend delivery.Good communication all the way and competitive prices.Will use again next year.Thanks
Quality products at great price
Was looking for something little bit special to give to competitors at talent show. Wanted everyone to get some gunk and medals were perfect - 1st, 2nd, 3rd and special awards. Really pleased when they arrived, great quality and really reasonable prices. Will definitely buy again.
Cycling Trophy
I wanted relatively inexpensive trophies for a fun cycle event. These were very cheap. When they arrived I was very impressed. They looked and felt a lot more expensive than what I paid. Also, the engraving was free. Wont be going anywhere else for trophies. Definitely found a great site. Well done.
Fantastic
Very impressed with the quality. The engraving was excellent. Would purchase from again.
fast efficient service
Use for the first time would use you again.Impressive service!
Great ordering online was easy even the engraving was sorted and delivered when requested
First Class with prompt delivery.
I'm delighted with the products and customer service and am looking forward to receiving my next order.
EXCELLENT IN ALL WAYS
We recently bought some medals from the Trophy Store they are excellent in quality and looks also the delivery was excellent letting me know by text when they would arrive, which they did on time. Thank you Trophy store the children will be really please wtih ther medals which i am giving to them at the end of their show
Great product , fast delivery, well packaged . Very happy with the service
Solid product, worthy of the price. Nice presentation box, securely packaged
Super service
Thanks for quality and fast service..Happy to work with Trophy Store.com....
excellent cimpany
Children's medals look amazing! Just perfect, everyone loved them. especially with personal engraving.will certainly buy from you's again.
Trophies -
- excellent quality as always. Engraving, again as always, excellent. Top notch in every aspect
brilliant service
Trophies I ordered were well worth the money et. Thankyou
Exactly what I ordered, great quality, fast delivery
Brilliant, do not buy a trophy anywhere else
Good quality, perfect service
I would definitely recomment Trophy Store since the product quality was better than I expected and the service was excellent.
First Class Service Again
Used Trophy Store for the 3rd year in a row as supplier of our end of season basketball presentation night awards - They have a great selection of basketball trophies/awards something which ive not found at other suppliers.As usual the service was excellent. The quality of the trophies is very good and they were deleivered in the specified time. I was really impressd with the communication around delivery as well as the options to amend the delivery times/address as required - even up to the morning they were expected.I will continue to both use and recommend as the best place to go
Amazing Service with a team that will go all out to help you.
I use this company every year and without fail they have delivered an outstanding service - even with last minute additions ! I would recommend to anyone
Fantastic company! I hope I have opportunity to use them again!
My little Granddaughter was thrilled with the 'trophy' celebrating her athletic prowess on Sports Day! It met every 'want' I was looking for - it was just a Well Done from a very proud Nanna! I made a mistake with a date when ordering on line, the next day I rang the company and was assured this would be amended and it was. If I knew how to attach a pic to these comments, I would be able to show you the big smile on my little Angel's face on receipt of her trophy'n
Will 100% use Trophy again, Quality and Promise to delivery date, spot on
I will definitely use Trophy again, Spot on with promised delivery date, Quality of trophies were amazing and 100% match on what I ordered. Thank you for a brilliant service.
Friendly, efficient and most helpful. Excellent.
These guys are available on the phone, no call centres, no waiting ages, there they are. They know what they are talking about and could not be more helpful.The stuff I ordered arrived exactly when they said it would, I was informed of progress all the time and the goods were perfect. Really good. I will most definitely use them again (and again!)
Star treatment
What service I ordered a small trophy for work despite I the overall spend being under £20 the service was gold star. The delivery was great personalised text messages and was there when it said it would be. The trophy was great quality for the price.Thank you
full marks for a sound package
good supply and time delivery very helpful
Superb service
Having never used this company before we were absolutely delighted with the service Trophy Store gave. Our students can now start receiving their star awards!
Fantastic service, Fantastic trophies
It was a pleasure dealing with the Trophy Store, reliable, good value and great quality, I will look forward to using them again.
TROPHY STORE - ARE WICKEDLY EXCELLENT XXX
I HAD AN URGENT ORDER THAT THEY MANAGED TO TURN AROUND IN TWO DAYS FOR ME. :)THE QUALITY IS FABTHE SERVICE IS FABTHEIR CUSTOMER SERVICE IS FABTHE SPEED IS FABSUPER HAPPY AND WOULD HIGHLY RECOMMEND XXXX
Amazing customer service
I needed to change the delivery address and wording on the plaque a few days after ordering and Phil in the customer service department arranged for this to happen.The trophy is brilliant, I am really happy with everything about Trophy Store!
