Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

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Perfect!!!

Couldnt ask for a better service. Delivery was prompt and the product is perfect! see you again next year

Natalie, 22/04/2013

Award winning!

As always ... great items at great prices with an easy website! Great dispatch time and speedy delivery. Have been a customer a number of times and dont bother shopping elsewhere for these items! would strongly recommend :)

Michael Reilly, 22/04/2013

Excellent Service

We had an urgent order that was delivered the next day. No hitches, no problems. Would recommend Trophy Store for professionalism and efficiency.

SABS, 22/04/2013

Fantastic Service

Communication from this company was great from the minute I placed the order right up to delivery. I was given a delivery date and time within the hour and also had choice to change if inconvenient. Would definately use again. The trophy when it arrived looks really good better than the picture. Thanks

Jane, 22/04/2013

Excellent would highly recommend........

Excellent was so pleased with the service,excellent customer service fas delivery,would defiantly be my first choice again and would highly recommend....

Shaz1mit, 21/04/2013

top quality trophies and service

very happy with quality of trophies,delivery and service top rate too

jon scott walker, 21/04/2013

Fabulous Trophy!! Top quality and very smart

My late husband Steve was a huge supporter of Wrexham FC for many years.He used to co-commentate every match with Mark for the Wrexham web site and hospital radio. Sadly he passed away last year, and I asked Mark his co-host if there was a way of remembering him at Wrexham. Mark suggested a trophy shield for 'Goal of the Season' in Steve's name. I looked at many trophy web sites, and found 'Trophy Store' to be the best by far.They have plenty of choice, excellent prices, and very fast delivery.The trophy shield I ordered arrived within 48hrs, and was very well packaged. The shield is just stunning!! The quality of the wood and engraving is just superb.I am very happy to have my late husbands name put onto it, and proud to hand the shield over to Wrexham FC. It will look fabulous inside their trophy cabinet this year, and for the next 21 years.

Wendy, 21/04/2013

First class service delivered within minute of promised deliverty time

Very good product

Peter, 20/04/2013

Great Service

As usual the Trophy Store delivered a fantastic product at a great price with great customer service.

STEFAN, 19/04/2013

Quick delivery & quality product

Absolutely love my diamond paperweights. They look even better in real life and have some substantial weight to them. Can't wait to give them to the award winners on the night. Quick delivery as well - can't fault anything. Will be ordering again.

Shannon, 19/04/2013

Good service, nice trophies

Small trophies required for Rugby Club awards. Good value, nice look and feel, good options for engraving. Can't beat it

Ian W, 19/04/2013

Excellent! Such a nice touch to the party! And great service from the website!!!

Thanks for the quick and efficient service. It was all perfect.

Diana Zheleva, 19/04/2013

Why can't every delivery service be like this?

I was very impressed with the delivery. It was early and I was given plenty of notice as to exactly when the package would be delivered and it was bang on time.

Nigel, 19/04/2013

TrophyStore deliver what they promise

What can I say. Ordering process was quick and relatively pain-free. At every point you are aware of how much you need to pay as you select different options. Kept well updated about order processing and delivery and the delivery went exactly as they said it would. Top Marks!

Captain Jibber Jabber, Fool, 19/04/2013

And the award for the BEST TROPHY SUPPLIER GOES TOO!!!!!!!!!

The site is easy to navigate, the trophies value for money and the engraving good. Coupled to this the time from order to receipt is fantastically quick.One of the better courier services DPD is used and this ensures that the delivery is within the designated time frame and the communication between DPD and the trophy store is again good.Overall a highly rated experience.This would be my preferred trophy supplier.

Adrian, 18/04/2013

Brilliant!

Purchase was easy, we were kept informed of delivery progress and the product is excellent. Many thanks!

Phil, 18/04/2013

if your looking for a trophy dont waste your time looking some where else!!

Just brilliant!!!!!

jim mc conn, 17/04/2013

What an award

He came well wrapped and in all his golden glory. It was for a young man of 12 who had faltered ion a speech he had to make and then pulled himself together and carried on briliiantly. Great courage and deserves an award for his performance.

lorna roberts, 17/04/2013

great service will be using again.

Really great service will be using next year.

kirk bogdan, 17/04/2013

winners

I was very pleased with the quality of the trophies and medals that I bought and I am sure the kids will love them, unfortunately I forgot and only bought one lot of ribbons but thats my mistake not yours will come back to you when we need more medals

Lesley, 17/04/2013

First class awards for a first class team

From order to delivery fast and efficient and exactly as shown on the websiteThe delivery was the best I personally have received from any on line storeThe delivery driver even tells you where and when and in entry if time and if that's not enough even gives you other optionsHighly recommend trophy store

shane, 17/04/2013

Excellent product and service

The trophy was great value and quality was much better than expected. Delivery was exceptional with regular tracking status notification until it was delivered. My little boy loved his trophy for doing so well at ski school and I will definitely use you again. Many thanks.

MrsWicks, 17/04/2013

Excellent service, goods arrived promptly and were very well packed.

See my sentence above

Allison, 17/04/2013

unproblematic srtaight forward shopping

unproblematic srtaight forward shopping . Purchased two personalised engraved medals. Excellent work. Tracked to my door and in a very shot space of time.... Word to the wise... Use these guys they know what they are doing !!!

Richard, 16/04/2013

Quick delivery .Good prices. Good service.

Bought several items as fun prizes for handicapped kids. Were kept well informed of the process of order and delivery was fast. The quality was good and the cost was low.Will definitely be back.

Jim Bowles, 16/04/2013

Excellent product, good value and fast delivery!

The products arrived as described within a few days of ordering. They were of a good quality and exactly as described on the website. Would definitely recommend and use again!

Sean, 16/04/2013

I would definitely recommend!

When I first tried to make my purchase, I had some difficulty with the payment process. The following morning TropyStore telephoned me unprompted to see if they could help.The colour of trophy I ordered was not available and again the firm contacted me to say they had quality checked the silver and were not happy with the result and would like to offer me an alternative to ensure I wasn't disappointed.I ordered gold and although the silver was preferable, the gold were very nice and for the price I paid, surprisingly good quality. Delivery was fast and I was kept informed by email every step of the way.The quality of customer care was exemplary though and I would use them again and recommend them to anyone in the market for this kind of product.

Steph, 16/04/2013

Excellent service and very fast delivery, couldn't have been better.

There are lots of different trophies to choose from in a wide price range so finding the right one was pretty straightforward. From the time it's ordered I was kept fully updated with how my order was progressing. This was possibly the best online shopping experience I've had.

Stuart, 16/04/2013

Golf weekend just got better

The trophy's I bought are fantastic and great value for money. If you want a good trophy at great price then Trophy Store is the place to go. Thanks.

Keith, 16/04/2013

Great customer experience

My order was small but handled by the team as if it was larger. The people I spoke to were helpful, personable and knowledgeable. I would definitely use this company again.

Heather, 16/04/2013

Equestrian event

The trophies were good and the engraving was excellent. Would recommend your company to anyone.

Pam West, 16/04/2013

Excellence

What a company alwalys kept in the know and speedy service

Baris, 15/04/2013

Great service for a difficult customer

I wanted a medal with engraving back and front. Richard was very patient and set out to check the answer. when he phoned back he was most helpful and I got the product that I wanted. Thank you

Christine, 13/04/2013

Great products, Quick service.

Trophies are of good quality and of a good price. Excellent service.

William, 12/04/2013

Nice Products

Good quality & delivered on time.

StuartH, 12/04/2013

Superb Quality and Value for Money.

Fast service; Super Quality; Value for Money; Would Recommend Trophy Store to All My Friends and Contacts!!

Brian Gotts, 12/04/2013

Really Good Service

Very good selection and reasonable prices well done

Marty, 12/04/2013

Great service.

Great from start to finish. Would recommend to anyone

David, 11/04/2013

Ronseal!! Exactly as it says it will be...

Delighted with product and service. Simple... Straightforward & Highly Recommended. Thanks!

Peter, 11/04/2013

very good communication and good product!

Very good would use again thank you

Simon, 11/04/2013

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